Bay Ridge Subaru - Service Center

I feel comfortable every time I bring my car to Bay Ridge Subaru for service. Mark is pleasant and professional and carefully explains all the work that will be done. The multi-point inspection form reassu Subaru for service. Mark is pleasant and professional and carefully explains all the work that will be done. The multi-point inspection form reassures me that my car is in good shape, or sometimes that a repair is needed. The waiting room is large and comfortable, and I am pleased to use the coffee machine. More

Service was fine and all was explained. Staff was helpful and very professional. Thank you Staff was helpful and very professional. Thank you More

Service was fast and everything was explained. Staff was helpful and very professional.No hassles Staff was helpful and very professional.No hassles More

Service was completed as requested. I think the cashier who took my payment was very curt and dismissive. I understand that it is a busy environment but kindness and friendliness go I think the cashier who took my payment was very curt and dismissive. I understand that it is a busy environment but kindness and friendliness goes a long way. More

Nice waiting room, very friendly and helpful staff, very efficient and got the service done quickly efficient and got the service done quickly More

Service was fast and everything was explained. First time visiting this dealership I would definitely recommend. First time visiting this dealership I would definitely recommend. More

Good Morning, When I pulled into the service area Ernest Wan greeted me and welcome me to Subaru Bay Ridge service. He was aware that I was scheduled for 2 recalls for my visit.Good customer service. Whi Wan greeted me and welcome me to Subaru Bay Ridge service. He was aware that I was scheduled for 2 recalls for my visit.Good customer service. While I was waiting for my recall to be completed I visited the showroom.Going back and forth and looking at the different styles for about 10 to 13 minutes the ONLY sales professional approached me was Andre Arzuza and asked if he can answer any of my questions. The other sales professional were to busy talking and figured that was only there killing time while my car was being service I was in sales and you need to approach every customer because sales are hard to come by these days. If I decide on another Subaru will ask for Andre Arzuza. More

My experience with Bay Ridge is that they are friendly, helpful, and timely. I highly recommend. helpful, and timely. I highly recommend. More

Always professional, courteous service. Efficient check in and finished service early. First class service as usual Efficient check in and finished service early. First class service as usual More

Very clean, explained everything to me what needed to be done at this time and what could wait. done at this time and what could wait. More