Bayside Chrysler Jeep Dodge

Amazing We purchased a Jeep today. Luis Guarin put us in the vehicle we wanted with no pressure or stress. He is extremely Professional. Thank You Luis for a We purchased a Jeep today. Luis Guarin put us in the vehicle we wanted with no pressure or stress. He is extremely Professional. Thank You Luis for a good experience today. This is our 4th vehicle from Bayside Chrysler. They are highly recommended. More

Purchase Experience at Bayside Jeep I enjoyed my experience at Bayside Jeep. The staff were Courteous, and Respectful. At no time did I ever feel pressured into buying something I didn' I enjoyed my experience at Bayside Jeep. The staff were Courteous, and Respectful. At no time did I ever feel pressured into buying something I didn't want. After my purchase they continued to make sure I had everything I needed to be satisfied with my Vehicle. I would definitely buy my next car or truck from Bayside Jeep again. More

Awesome Victor Urrea was great! He was very helpful and friendly and made sure I was satisfied with the car I was getting. He was very professional and made s Victor Urrea was great! He was very helpful and friendly and made sure I was satisfied with the car I was getting. He was very professional and made sure I was satisfied with everything. More

Very quick with making deal and delivery Very courteous and fast to deliver car .price was what I wanted for a great car . Love my 75 Th edition of Jeep Grand Cherokee Very courteous and fast to deliver car .price was what I wanted for a great car . Love my 75 Th edition of Jeep Grand Cherokee More

Terrible. Gives mechanics a bad name. My car was having a rear axel noise and I brought it in to Chrysler. It took them 3 days to take my car into the shop and diagnose it. They diagnosed My car was having a rear axel noise and I brought it in to Chrysler. It took them 3 days to take my car into the shop and diagnose it. They diagnosed the wrong part. They said that they guarantee that changing the shock absorber will stop the noise but it was still there. They tried to keep my car for many days which didn't allow me to work. I bought my own parts and fixed it at a different mechanic and the noise was gone. How are these mechanic well trained when they can't even fix my car. My passenger door was also scratched. I told the front desk worker, Sheng, about the scratches and he didn't apologize or anything. He told me to send the car in to fix the scratch but how long will they keep my car again? More

Nightmare on Northern Blvd No matter how hard I try to get away from this horrific place, something improperly done keeps coming up with these guys. First I wait 11 days to have No matter how hard I try to get away from this horrific place, something improperly done keeps coming up with these guys. First I wait 11 days to have my car diagnosed. Instead of contacting me to inform me what there findings were and quote me a price to fix it, as is policy, they take it upon themselves to fix it. I was so desperate to get my car back, I paid, what I believe was an unfair price, to just to end this nightmare. The problem was that the horn wasn't working and the dealer blamed the after market alarm. I brought along my alarm installer, who swears he did it correctly to talk shop with the mechanic and explain how he installed it correctly. Supervisor said no to that request. After being supposedly fixed, I test the horn and find it doesn't honk when the car is turned off. Service supervisor told me that is how it works. Silly me, I take his word for it. It didn't sound right to me, so I did some research and actually went to check out other 2014 Dodge Grand Caravans and lo and behold, the horn honks when parked and turned off. I went to the dealership and spoke to Bob. He said he thought that's the way the horn was supposed to work. He obviously makes stuff up as he goes along. He then said he fixed it halfway and that was good enough. His last statement floored me. He said it was the alarm installers fault and that I should take it to him to fix. I paid for this repair to be done correctly and completely, regardless of how the horn was damaged. This has been a complete nightmare and injustice and I will not stop until I receive a complete refund for work not completed yet paid for. I found other customers who were very dissatisfied, just stand in front of the service door and ask the customers coming in and going out. Sometime during our discussion, Bob offered to return the money I spent on the repair. He told me to come several days later, but Bob's word is worthless to me, based on my experiences with him. I'm hoping someone in authority and competent will read this and help me resolve this injustice. More

All's Well That Ends Well The area around the dealer is very good for a test drive. You can drive on local streets and on the expressway to get a true feel for your vehicle. The area around the dealer is very good for a test drive. You can drive on local streets and on the expressway to get a true feel for your vehicle. The negotiations were a little rough at first but "All's Well That Ends Well..." we were able to work out a deal at the end. I believe this should be expected of any car dealer as both the seller and the buyer are trying to get the best deal. Terry was the sales person, Rob was the manager, and Leo and Reggie where the finance guys. The employees at Bayside was attentive and personable. I would recommend that if you are going to buy a car from anywhere you do your research. If you do not know what you want, go and test drive the vehicles. Make your decision with your head and do not let your emotions get involved. Then go online research the vehicle. Look at what are actual options, and see what comes with the different packages which are offered. Educate yourself before walking in. Ask questions. With that said I did visit other Jeep dealers in NYC and Westchester. Will follow up with reviews on the service department when used in the coming months. More