Bayside Chrysler Jeep Dodge - Service Center

Happy with the Timely Professional Care of My Jeep . From the start to the end of the Service it was a Nice Day The Employees were Warm and Sincere . Brian was. helpful at the service Desk . From the start to the end of the Service it was a Nice Day The Employees were Warm and Sincere . Brian was. helpful at the service Desk . More

Awesome staff and excellent service . more importantly everything done on time, I just love it more importantly everything done on time, I just love it More

When I got home from my service appointment—a 30‑minute drive—I checked the dashboard and pulled up the tire pressure display. I was stunned to see the front right tire reading only 29 PSI, well below the drive—I checked the dashboard and pulled up the tire pressure display. I was stunned to see the front right tire reading only 29 PSI, well below the 33–36 PSI recommended by the manufacturer. What’s even more frustrating is that this followed a full service visit—complete with a multi-point inspection and other maintenance—for $952.95. Since something as basic as tire pressure was overlooked, I can’t trust that any of the inspection was actually performed. Was this just a mistake, or was nothing done at all? How can I verify whether the inspection was really carried out, and how am I supposed to trust your service when even the simplest checks are missed? I’m extremely disappointed. More

Very easy to reach open early and close late very convenient i like just for that convenient i like just for that More

Amazing service from start to finish. Fast and friendly service. I never take my lease vehicles anywhere else! Fast and friendly service. I never take my lease vehicles anywhere else! More

This was a terrible experience, from me having to get my own rental, to not having what I brought my Durango to have fixed, not fixed. Now I have to go through the whole process again. My A/C is making a no own rental, to not having what I brought my Durango to have fixed, not fixed. Now I have to go through the whole process again. My A/C is making a noise which is consistent with a leak and low on Freon. I was told that they did not find a leak and it was low on Freon. It’s a 2 year old Dodge, if it’s not leaking, where did the Freon go???? I’m pissed off and am thinking of switching dealers. More

Their Factory trained service technician broke the tabs off my steering wheel that held the airbag in place. They try to tell me that the stereo was broken before they got it not realizing there was a came off my steering wheel that held the airbag in place. They try to tell me that the stereo was broken before they got it not realizing there was a camera in my car that recorded The technician bash my exterior wheel with a screwdriver and rubber mallet to disconnect the airbag. And they still didn't perform any of the recalls. Bob told me I had to pay for the new steering wheel myself even after I showed him the video of his Tech bashing my steering wheel with a screwdriver and mallet. They had my car for nearly a month. They never ordered any of the parts that they broke file the complaint with corporate and after I filed a complaint with corporate Bob refuses to talk to me over the phone and when I've gone into the dealership the people at the advisors desk tell me that Bob's not there . Even though he walked past me on the sales floor without noticing me. He said that his team was doing me a favor by even doing the federally mandated recalls on my car. He told me my car is old and I should buy a new one Even though the dealership called me six different times To buy my car from me I emailed corporate the recorded conversations where Bob is being belligerent and dismissive even after being confronted with the video from inside my car More

I do want to say that I had the pleasure of working with Tim, service manager. The service, support, communication and customer service were absolutely stellar! He was kind, proactive, professional, and Tim, service manager. The service, support, communication and customer service were absolutely stellar! He was kind, proactive, professional, and extremely accommodating. It was truly a pleasure to have him assist with the service needed for my vehicle. He kept constant communication and maintained the timeline he offered to me for the process which I know is not always easy to maintain. He is truly, I'm sure an asset to the team and dealership family. He embodied superb integrity, leadership and again a customer service first approach. I am beyond pleased with the service provided and especially all the support and continuity by Tim. Many thanks is to him and the team! More

My car was delivered as promised, i was out of there in less than two hours. less than two hours. More

Service at this dealership is always GREAT - never a problem getting car fixed - Bob & Tim great team problem getting car fixed - Bob & Tim great team More