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Baytown Ford

Baytown, TX

4.6
257 Reviews
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4110 Hwy 10 E

Baytown, TX

77521

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Showing 257 reviews

September 07, 2025

Needed to buy a secondary work car, so I started looking online. I found a ford fusion on Baytown Fords website that was in my price range. I sent an email that I was interested and got a call immediately. More

by alexgriggs20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor
Sep 11, 2025 -

Baytown Ford responded

Alex, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Baytown Ford. We can't wait to see you again, have a great day.

September 07, 2025

Our seller bou was amazing helpful definitely im going to recommend him to my friends and familiy More

by Gemavaldez1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bou
Sep 11, 2025 -

Baytown Ford responded

Gema, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

August 20, 2025

I went in money ready and had the car picked out already and the finance lady was rude the whole time and had an attitude. I understand the process of upselling and getting the extended warranty but being r More

by Karime Ontiveros
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Beau, Mario, Ruben and Samantha
Aug 25, 2025 -

Baytown Ford responded

Hi Karime, thank you for sharing your feedback. We’re sorry to hear about the challenges you experienced during your purchase and with your vehicle after the sale. This is not the level of service or communication we want our customers to feel. We’ll be reviewing your concerns with our team to ensure better support moving forward. Please reach out to us directly at (972-730-3814) so we can discuss your experience further and work toward a resolution.

August 10, 2025

This is our second time purchasing from Baytown Ford. I would recommend them to anyone, very friendly staff all around. They made the buying process seamless and treat you like a valued customer. Will de More

by Justin J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gelmer Velasquez
Aug 12, 2025 -

Baytown Ford responded

Your satisfaction is our priority, and we are so glad to hear we delivered. Thanks for sharing your experience with us!

August 04, 2025

This was the most awful experience I have ever had in my life I would never wish this on my worst enemy More

by Michael Tanner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Salesman is no longer working there
Sep 08, 2025 -

Baytown Ford responded

We’re truly sorry to hear that your experience was so disappointing. This is absolutely not the level of service we strive for, and we sincerely apologize for any frustration or inconvenience caused.

July 26, 2025

The people are very nice. This is my third truck to buy from Baytown Ford. I will suggest that you go here to buy a vehicle. The sales people are very knowledgeable about the More

by cn9123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon, Gavin
Jul 29, 2025 -

Baytown Ford responded

Hi there, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

July 11, 2025

This dealership is not truthful, and I have had to pay out-of-pocket for the mistakes and all they gave me was excuses as to why they made this mistake. More

by pawpawmcelroy
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angelina Felix
Jul 15, 2025 -

Baytown Ford responded

Pawpawmcelroy, we regret to hear that you had this experience with us. Here at Baytown Ford, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (855) 760-2180 to discuss ways we can better serve you in the future.

July 11, 2025

Simple process, we explored all options, didnt feel rushed and got into a much better vehicle for us and they were very patient with me being indecisive. Lots of options but they didn't make it overwhe More

by iangreg522
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
Jul 15, 2025 -

Baytown Ford responded

Hi there, thank you for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

July 10, 2025

Gelmer was an amazing salesman. Met my expectations and worked with me to fulfill my needs accordingly. I will definitely be coming back to Baytown ford in the future! More

by coryjledet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gelmer in sales and Abraham in service
Jul 12, 2025 -

Baytown Ford responded

Cory, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

June 21, 2025

Gelmer at Baytown was great. No haggle just straight to business offering a great price. . More

by djdc123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gelmer
Jun 24, 2025 -

Baytown Ford responded

Hi there, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

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