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Baytown Ford

Baytown, TX

Overview
Reviews
Vehicles
4.7
252 Reviews
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4110 Hwy 10 E

Baytown, TX

77521

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Showing 252 reviews

July 11, 2025

This dealership is not truthful, and I have had to pay out-of-pocket for the mistakes and all they gave me was excuses as to why they made this mistake. More

by pawpawmcelroy
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angelina Felix
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July 11, 2025

Simple process, we explored all options, didnt feel rushed and got into a much better vehicle for us and they were very patient with me being indecisive. Lots of options but they didn't make it overwhe More

by iangreg522
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
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July 10, 2025

Gelmer was an amazing salesman. Met my expectations and worked with me to fulfill my needs accordingly. I will definitely be coming back to Baytown ford in the future! More

by coryjledet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gelmer in sales and Abraham in service
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Jul 12, 2025 -

Baytown Ford responded

Cory, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

June 21, 2025

Gelmer at Baytown was great. No haggle just straight to business offering a great price. . More

by djdc123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gelmer
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Jun 24, 2025 -

Baytown Ford responded

Hi there, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

June 14, 2025

They are a great company to work with . The sales representative are excellent . I would refer them to any one More

by tdwt38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa
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Jun 18, 2025 -

Baytown Ford responded

Hi, we are so pleased you enjoyed your visit to Baytown Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

June 07, 2025

It was a great experience. It just took a long time to get it done. More

by rutztimothy37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beau Levine
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Jun 11, 2025 -

Baytown Ford responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

May 19, 2025

Beau was my salesman and he did a great job helping us out Thank you for the hospitality we will be back for our next vehicle More

by bkmartin80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beau L
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May 22, 2025 -

Baytown Ford responded

Hi there, thank you for taking the time to let us know how we did. I If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 01, 2025

Adrian was fantastic and helped guide me through the whole process. He was able to find me a very difficult truck to locate where other dealerships couldn’t and he did it fast. More

by Chase
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian McClure
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May 08, 2025 -

Baytown Ford responded

Chase, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

April 08, 2025

Dealership was extremely helpful with helping me to choose the vehicle correct for my and my budget More

by Hayden Johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian
Report | Print
Apr 11, 2025 -

Baytown Ford responded

Hayden, thank you for taking the time to let us know how we did. We hope you have a great day!

April 01, 2025

Service department is lacking customer service. Isabel specially, was one to hang up before trying to better the situation. I had to call back again to schedule the service. I would not recommend t More

by yessicaferrer17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isabel
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Apr 05, 2025 -

Baytown Ford responded

Hi there, I would like to get some more details about your experience with us. Please reach out to us at (281) 738-3716 at your earliest convenience to discuss how we can turn your experience into a positive one.

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