
Baytown Ford
Baytown, TX
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I went in money ready and had the car picked out already and the finance lady was rude the whole time and had an attitude. I understand the process of upselling and getting the extended warranty but being r and the finance lady was rude the whole time and had an attitude. I understand the process of upselling and getting the extended warranty but being rude and having a nasty attitude isn’t the way to go about it. Also if you’re gonna try and make me keep it at least answer my questions about it correctly instead of going back and fourth about the terms of the warranty. Beau was kind and tried his best on resolving some issues but it could have been better communication about some car details. Mario the finance manager was ok at first but when it came down to getting my car fixed that’s where everything went downhill. First day it was given to me my sensors weren’t reading and my AC gave out on me and they refused to fix it properly it’s been a month and I had to fix my ac myself and my sensors weren’t never fixed by them. I would definitely recommend going somewhere else if you’re gonna purchase a pre owned vehicle because they will not take responsibility on anything. More
This is our second time purchasing from Baytown Ford. I would recommend them to anyone, very friendly staff all around. They made the buying process seamless and treat you like a valued customer. Will de I would recommend them to anyone, very friendly staff all around. They made the buying process seamless and treat you like a valued customer. Will definitely be returning. More
The people are very nice. This is my third truck to buy from Baytown Ford. I will suggest that you go here to buy a vehicle. The sales people are very knowledgeable about the This is my third truck to buy from Baytown Ford. I will suggest that you go here to buy a vehicle. The sales people are very knowledgeable about the cars and trucks. More
This dealership is not truthful, and I have had to pay out-of-pocket for the mistakes and all they gave me was excuses as to why they made this mistake. out-of-pocket for the mistakes and all they gave me was excuses as to why they made this mistake. More
Simple process, we explored all options, didnt feel rushed and got into a much better vehicle for us and they were very patient with me being indecisive. Lots of options but they didn't make it overwhe rushed and got into a much better vehicle for us and they were very patient with me being indecisive. Lots of options but they didn't make it overwhelming. More
Gelmer was an amazing salesman. Met my expectations and worked with me to fulfill my needs accordingly. I will definitely be coming back to Baytown ford in the future! Met my expectations and worked with me to fulfill my needs accordingly. I will definitely be coming back to Baytown ford in the future! More