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Baytown Ford - Service Center

Baytown, TX

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86 Reviews

86 Reviews of Baytown Ford - Service Center

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November 19, 2020

The only complaint was that Ford didn’t have the needed parts. Baytown Ford did everything that promised. Dawn (service writer) did a great job and my truck was spotlessly clean. Happy customer. More

by TbirdTom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn
November 16, 2020

They got me quickly and were polite. I payed for the works, but there was no wiper fluid put in the truck which makes me worried that nothing else was done. I saw that my wheel lock was moved so I’m pre More

by john mcleod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na
November 09, 2020

I found Baytown Ford to be very professional and helpful in every way. I recommend them to anyone in the area or anyone who’s passing through. More

by JeffSnell.3binspection
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Pajak
October 13, 2020

We was evacuated for hurricane delta, I needed my oil changed in my f-150 looked on the ford app found the nearest dealership,called made an appointment. When I arrived they started right away. The perso More

by Btrahan1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name
Oct 14, 2020 -

Baytown Ford responded

Hi Btrahan1963, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Baytown Ford!

October 06, 2020

Joey was off the scale as service rep whom also helped tune me into quick details on out next vehicle purchase totally free of pressure...just straight up info which is what I was hoping to find easily. More

by imconsulting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey
Oct 14, 2020 -

Baytown Ford responded

Imconsulting, thank you for your kind review; we are happy to pass along your comments to the team here at Baytown Ford! If you ever need anything else from us, please feel free to give us a call. Have an awesome day!

October 05, 2020

joey was on the spot , area was very clean, overall great experience will use this dealership in the future employees here seem to take pride in their work More

by jzawacki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
the man who drove my vehicle to the shop area was great
August 24, 2020

Go here when every I need my F-250 serviced. Call make an appointment show up 30 minutes later driving out. All done. I recommend Jesse Ramos as my service tech when I need mechanical issues looked at. More

by picsguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Ramos
Aug 26, 2020 -

Baytown Ford responded

Picsguy, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

August 21, 2020

Always appreciate David’s ready to help. He keeps us up to speed on where they are at with the repair. Appreciate his willingness to help. More

by Judyozz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Elizondo
Aug 26, 2020 -

Baytown Ford responded

Judyozz, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

August 17, 2020

Although I am upset about how much it costs to replace a headlight Dawn was extremely helpful. She got me in and made helpful suggestions. I appreciate all of her help. More

by dawnharriman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn
Aug 19, 2020 -

Baytown Ford responded

Hello Dawnharriman, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

August 03, 2020

David was great everything went just right quick service great job I couldn’t be more satisfied as long as David is your service manager More

by rcherry7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Aug 05, 2020 -

Baytown Ford responded

Rcherry7, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

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