Beaman Toyota - Service Center

Toyota Service As always, scheduling, greeting and service completed very courteously and professionally. Minimal wait time. While waiting my wife and I were offe As always, scheduling, greeting and service completed very courteously and professionally. Minimal wait time. While waiting my wife and I were offered coffee or other beverage. I was informed as work progressed and notified immediately when it was complete. Could not ask for better,.\ More

Service writer not responsive. Bought a 2015 Rav4, first new car in 30 yrs. The left roof drip molding come loose when I take it to a car wash. The service writer blew off my compla Bought a 2015 Rav4, first new car in 30 yrs. The left roof drip molding come loose when I take it to a car wash. The service writer blew off my complaint saying the high velocity dryers are the problem. I have been associated with a company that makes exterior auto trim for Toyota among others. Their parts must pass hundreds of car wash cycles to meet Toyota specifications. They have provided Toyota with roof drip moldings in the past including the Rav4. I had an engineer look at my vehicle and the roof drip molding was not assembled properly to Toyota specifications. I expect the service writer to listen to my problems and solve them not tell me to live with it. When my next service is due I will expect it to be corrected. More

Dissapointed Went to Beaman service repairs 6 hrs $135 later and no solution to the problem.Went to Cool Spring Toyota 3 hrs $95 car repaired. Went to Beaman service repairs 6 hrs $135 later and no solution to the problem.Went to Cool Spring Toyota 3 hrs $95 car repaired. More

Service charge of $131.92 to estimate work of $1282+tax I took 2004 Toyota Highlander to Toyota Service to investigate A/C cycling between hot and cold. They did not tell me the actual charges for diagnosi I took 2004 Toyota Highlander to Toyota Service to investigate A/C cycling between hot and cold. They did not tell me the actual charges for diagnosis but just that the charges will be adjusted if I repaired the car. As it turns, they gave me an estimate of $1282+tax and I declined further work, so they charged me $131.92 for diagnosis. On my return, I searched the internet and found youtube video https://youtu.be/Igch5zayvtg to fix it myself within an 1.5 hr. All it was to solder 3 wires under the dashboard. To me, it boils down to professional misconduct or lack of knowledge of their own product. Beaman Toyota has lost all credibility with me. More

This was such a great visit! Danny helped get my car into the process and the comfortable, well-equipped, quiet, clean work area helped me to make great use of my time. The repair was made in less time into the process and the comfortable, well-equipped, quiet, clean work area helped me to make great use of my time. The repair was made in less time than expected and was very nicely accomplished. Most of all, Joan over in the new car area, was very, efficient, friendly, and helpful. She provided great information and helped me get on my way quickly. Many, many thanks to everyone for such a great experience. More