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Beaman Toyota - Service Center

Nashville, TN

2.1
116 Reviews

116 Reviews of Beaman Toyota - Service Center

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June 16, 2020

We arrived early for our service appointment and they took us right in. Within 5 minutes we were sitting down and our car was gone. Told appointment would be 60 to 75 minutes. It took 45. Felt safe. Ever More

by craigers57
Recommend Dealer
Yes
Employees Worked With
Tyler Tashie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2020 -

Beaman Toyota responded

Thank you for leaving us a review! We are taking the safety of our customers and employees seriously and we appreciate you noticing! We are happy to hear that everything was done quickly and to your satisfaction. We look forward to seeing you again! Stay safe!

May 29, 2020

BEAMAN Toyota truly cares about their customers! I had issues after general maintenance and they took care of it!! Thanks Dipesh, he was so helpful! More

by Norman.e.reed
Recommend Dealer
Yes
Employees Worked With
Dipesh
Jun 11, 2020 -

Beaman Toyota responded

Thank you! We appreciate you feedback and trusting us with your vehicle. Thank you for underlining what a great job that Dipesh does. Have a great day!

May 20, 2020

Great job! The service was Excellent and the lobby was very clean and easy to work in! Corky was very helpful and knowledgeable. Nice experience 😊 More

by shalenearcher
Recommend Dealer
Yes
Employees Worked With
Tyler Tashie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corky
Jun 01, 2020 -

Beaman Toyota responded

Thank you so much for the review! We appreciate your feedback and your business. Please let us know if we can be of any assistance in the future. Have a wonderful day!

May 04, 2020

Created an issue and wouldn't document to be fixed I brought my Highlander in to this dealership to be serviced. I explained to the tech that both sides of the sunroof had small rubber parts hanging t More

by jhoward270
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jarvis
May 19, 2020 -

Beaman Toyota responded

Ms. Howard, i am sorry to hear about the situation that you have described. Chris Turner our service manager has reached out to you to schedule a follow up service visit. We care about our customers and want them to have the best service experience. Thank you for telling us what a great job that Jarvis did for you. Please reach out to us at 615-251-8495 or email me at Tyler@beamanauto.com so that we can address your concerns. I look forward to hearing from you.

April 21, 2020

The worst service ever.....want a new car this pass visit convince me it would not be a Toyota. Called to make an appointment for my Venza to have taillight replaced and service. Was told by the appointment More

by Lonna6340
Recommend Dealer
No
Employees Worked With
Tyler Tashie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2020 -

Beaman Toyota responded

Lonna, we regret your most recent visit with us was not up to the standards we strive for. We work hard to provide a fantastic experience to everyone, and it's discouraging to see that you had a negative experience. I understand that we were able to buff out the smudge on the headlight and that you were satisfied with it. I do apologize for the inconvenience of having to wait. We know that your time is valuable. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. We hope that you will give us another chance to earn your business.

March 20, 2020

Service was done in a timely manner. Zack DeRosa was professional. But I do think your costs for oil change is exorbitant especially for us senior citizens. Also. Zack promised to email the ove More

by maggiecoursey
Recommend Dealer
Yes
Employees Worked With
Zack DeRosa
Mar 20, 2020 -

Beaman Toyota responded

Maggie, thank you for taking the time to leave a review! The cost of our oil changes include a tire rotation because the only way to get an accurate brake pad measurement is by removing the wheel. Please check out our website for coupons and service specials (https://www.beamantoyota.com/service/service-specials/). If you do not get the overall service report please email me at Tyler@beamanauto.com and I will make sure you get it. Have a wonderful day!

March 20, 2020

We always receive very good service. Corky is my contact person at Beaman and he takes great care of us. We trust the Beaman family. More

by Carowner
Recommend Dealer
Yes
Employees Worked With
?? ?? ?? ?? ?? Corky is always our contact person.
Mar 20, 2020 -

Beaman Toyota responded

Thank you for your glowing remarks about Corky! He is a valued member of our staff and I know i speak for him when I say that we look forward to seeing you again in the future!

March 12, 2020

I have never had this kind of great service before. I will recommend them to my friends, and family members! Thank You! To the management!!! More

by Lynnmthomas2155
Recommend Dealer
Yes
Employees Worked With
Tyler Tashie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2020 -

Beaman Toyota responded

Thank you so much for the kind words about our staff! We work hard to ensure that all of our customers feel appreciated. It makes us happy when our customers share their positive experiences with us. We look forward to working with you in the future! Have a great day.

February 26, 2020

Got us in and out in less time than stated at time of service. Friendly staff. Explained service preformed in detail. Kept us entertained with tv and snacks More

by craigers57
Recommend Dealer
Yes
Employees Worked With
Tyler Tashie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2020 -

Beaman Toyota responded

Thank you for the glowing review! We enjoy getting feedback from our customers. We look forward to continuing to provide you with top rated service!

February 22, 2020

I did buy a brand new Rav 4 on 1-17 and I found it 3 issues 1- the engine sound is very high 2- the driver door not sealed right 3- the tail lights not line up so far so I did arrange an appointme More

by Sameh
Recommend Dealer
No
Employees Worked With
Tyler Tashie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler the customer relations director the bad service which you can get it from him
Feb 24, 2020 -

Beaman Toyota responded

Sameh, thank you for the reviewing Beaman Toyota. I am glad that we were able to resolve all of your concerns today. If you need anything else please do not hesitate to let us know. Sincerely, Tyler

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