Beaver Toyota St. Augustine

I had arranged a meeting time with Aspen to inquire about a used Corolla. After my test drive, we went inside to discuss the price of the vehicle. As soon as we sat down, Aspen told us he had to leave to go a used Corolla. After my test drive, we went inside to discuss the price of the vehicle. As soon as we sat down, Aspen told us he had to leave to go to his other appointment. He had mentioned the other appointment before, but said he would be able to juggle between the two. Instead, another sales person (Nick, who did a great job) came over and ran the numbers for me. I didn't hear from Aspen again until after I had signed my paperwork for the car. He was nice enough to take me to my insurance company to get an issue worked out, but overall, I was not impressed by Aspen's professionalism. While waiting for them to detail the car and bring it around for me, I watched 2 other people around me purchase cars. After they signed their paperwork, a manager came out and thanked them personally and shook their hand. I did not hear from or even speak to a manager until I called back a few days after because I was not given things that were written on the car description (keyless entry to the car). When I emailed Aspen about the keyless entry, I was given a hard time about how, "the previous owner must have lost it" and how I wasn't entitled to one although it was written in the car description. When he finally agreed to have one made for me, Aspen made it sound like it was a burden on the dealership and the only reason he was doing it was because it was a "Toyota Certified" used vehicle. Lastly, if you are buying a car from this dealership, make sure they put gas in the tank for you. While driving back from the insurance company to the dealership, I mentioned to Aspen that the gas light was about to come on thinking they would add some gas to the car when we got back to the dealership. Instead, we pulled up, Aspen went and made a copy of the insurance card, and sent me on my way. I had to stop at the gas station shortly after to fill up the tank. Overall, I am happy with the car I purchased from this dealership, but I was far from happy about the service I received from Aspen. I have since interacted with the service department and other employees there and have nothing but good things to say. They were all friendly and provided exceptional customer service. More

We were in the market for a used Toyota Tacoma and stopped in at our local Toyota dealership to see what they had on hand. Burt greeted us right away and was very knowledgeable about what we were loo stopped in at our local Toyota dealership to see what they had on hand. Burt greeted us right away and was very knowledgeable about what we were looking for. We joked (kind of) with Burt -- many times -- about wanting the "WOW Price" and what he needed to do to "WOW" us! He took it in great stride and promised to "WOW" us. We test drove several models and thanked him for all the time he spent with us and decided we needed to continue to look around and not jump on the first thing and left. We returned a few hours later and told Burt he had Wowed us now we wanted the "WOW-WOW" experience. The process was smooth and the time spent at the dealership was very pleasant. The Business Manager, Nick, even went above and beyond to call us back to the dealership after we closed the deal to say he got us a better rate and payment than we originally signed for!!! We trust the Toyota reputation and have now added a 2011 Toyota Tacoma to go with our 2008 Rav4 and our 1992 4-Runner 4x4 -- which still runs awesome!!! We love our new Tacoma! Thank you!!! More

This was my first experience with Beaver Toyota but will definitely not be my last! Aspen Leaf was my salesman from start to finish and had everything under control. He was very kind and never pressured me. definitely not be my last! Aspen Leaf was my salesman from start to finish and had everything under control. He was very kind and never pressured me. I am very satisfied with my purchase and look forward to doing business again. More

Typically my car buying experiences have been nothing short of painful, but working with Torie was a pleasure. Her enthusiasm for her product was infectious. She was knowledgeable and eager to share this short of painful, but working with Torie was a pleasure. Her enthusiasm for her product was infectious. She was knowledgeable and eager to share this information. In today’s world technology is integrated into every facet of what we do, this includes our vehicles. Torie made time to review all of the operating features of our new vehicle and even called the following day to check on us. All of our dealings were either e-mail, text message (mostly), or occasional phones call. How refreshing to find a sales person that’s not afraid to give you some breathing room! All together the most satisfying car buying experience we have ever had. More

We just wanted to take a moment to say our experience with Aspen Leaf at Beaver Toyota was GREAT! Aspen you are a true professional. Thank you Shea and Cherie with Aspen Leaf at Beaver Toyota was GREAT! Aspen you are a true professional. Thank you Shea and Cherie More

We met Torie at the door on a recent visit to Beaver Toyota. She is a cheerful, intelligent and experienced person. She helped to select our vehicle and assisted us throughout the purchasing process. Toyota. She is a cheerful, intelligent and experienced person. She helped to select our vehicle and assisted us throughout the purchasing process. No hassles, it was a pleasant purchasing experience. Erika Balogh and Louis Plank More

Purchasing my Toyota Tacoma at Beaver Toyota was the best experience I have ever had in buying a vehicle. The team was professional, caring, and concerned about my needs in a vehicle more than the sale of a experience I have ever had in buying a vehicle. The team was professional, caring, and concerned about my needs in a vehicle more than the sale of a vehicle. They went above and beyond in customer care and satisfaction than the average dealership. Beaver Toyota is #1 in total customer care and car buying satisfaction! I will not buy a vehicle from any other dealership. Thank you Beaver Toyota for this awesome experience! You have my business for life. More

I recently bought a new Camry and it was truly a wonderful experience along with an amazing deal! I was never hasseled or pressured. I found Fran to be polite and friendly, we even had lunch provide wonderful experience along with an amazing deal! I was never hasseled or pressured. I found Fran to be polite and friendly, we even had lunch provided by Beaver Toyota while we waited. I look forward to purchasing another vehicle from them next year. Thank you again for everything! More

Me and wife had a great experience with Beaver Toyota. Had a really bad experience with Coggin Toyota of Jacksonville and was doubting whether we would even buy a Toyota. Started with Josh (interent sale Had a really bad experience with Coggin Toyota of Jacksonville and was doubting whether we would even buy a Toyota. Started with Josh (interent sales) answering my request for information online within about 20 minutes of submiting the request. He then he made a great offer on a new RAV 4. It was worth driving to St. Augustine to meet with Ian who already had the car pulled around front waiting for us to check it out. Their dealer incentives (extended wararnty and maintence package - no charge) and price were unbeatable and everyone there was really nice. My wife, who is very pregnant at the moment, must have been offered water and popcorn like 5 times, which was very appreciated as she has become a little eating machine lately. Ian even went the extra mile to hook up my phone to the blue tooth features of the car instead of letting me fumble around with the manual. Ian was very straight forward and did eveything my our experience there as simple and smooth as possible. We were in and out of the dealership in almost no time at all and I couldn't be happier with the service Ian and the rest of the staff at Beaver Toyota provided to me and my wife. Can't thank them enough. More

Shepard Raines at Beaver Toyota, in Saint Augustine, Florida, provided my wife and I with the best buying experience we have ever had. We love the 2013 Toyota Corolla we purchased, and Shepard went abov Florida, provided my wife and I with the best buying experience we have ever had. We love the 2013 Toyota Corolla we purchased, and Shepard went above and beyond to insure we were buying the car we wanted. Shepard Raines is an asset to this dealership. We are going to send our friends, family, and coworkers to Shepard at Beaver Toyota. Beaver Toyota has made us very happy with the "no hassle" way they run their business. Thank You Shepard Raines. And Thank You Beaver Toyota.Sincerely, Tommy & Peggy :-) More