Beaverton Hyundai

They don’t even deserve one star. We had the worst experience of our lives bringing our car into the service department for a simple recall (ABS fuses) and engine diagnosis. The vehic We had the worst experience of our lives bringing our car into the service department for a simple recall (ABS fuses) and engine diagnosis. The vehicle had been running fine prior to leaving it with them. 5 days later, they call and give us a list of things that the car needs (big ticket item was a plugged catalytic converter). We decided to take the car back and do the repairs they suggested (Roughly $3000) when we had the funds saved. When they returned the car to us, the check engine light was now on. We got maybe a mile down the road (on the freeway) and the car became undriveable. After getting towed, I contacted both the service manager and general manager to hopefully get some answers and take responsibility for giving us our car back in that shape. They both just pointed their fingers back at us and said they would not fix it for us. Go to Midas (it’s cheaper). The final comment from the General Manager to me was “have a lawyer call me”. I was in absolute disbelief. Since then, he will not take my calls or respond to my emails. We took the car to a reputable mechanic that told us it didn’t need a catalytic converter and several wires/sensors were unplugged (very suspicious) that were causing the car to malfunction. For less than a 1/4 of the cost of Beavertons estimate, we got the car back in great shape. No engine light on and no catalytic converter. Will never go to them again. Be Leary of these guys when getting repairs. More

Other than the usual requirement that a buyer talk to half a dozen people to complete a purchase and spend 6-7 hours before one can leave with the vehicle - Beaverton Hyundai has pulled a unique screw up half a dozen people to complete a purchase and spend 6-7 hours before one can leave with the vehicle - Beaverton Hyundai has pulled a unique screw up. After receiving a check for over eight hundred dollars refunded for "excess DMV fees" we inquired why we were receiving the check. It turns out Beaverton Hyundai decided independently that we wanted to transfer the title to our Honda truck which we were not trading in nor planing to sell. They both sent in the paper work to DMV but charged us for new registration. So now the DMV is going to transfer the registration - which will need to be corrected, we can't drive the truck because the registration has been transferred. One would think that one of six people who pestered us with conversation during the ordeal at Beaverton Hyundai would be competent in completing the paperwork. Now the sales manager who said he would straighten things out defended Beaverton Hyundai by saying that we had requested the transfer - we apparently signed the paper work - but as anyone who has purchased a vehicle or a house knows that nothing is explained when the signing takes place. What is most disturbing is that we never drove our truck to the dealership so they had to look up the plate number somehow??? Well we have to wait until the DMV transfers the registration so we can transfer it back (3-6 months?). Problem is this dealership is no worse than the quality of competence one gets anywhere these days. But a screw up with the DMV is unforgivable. So I gave them 2 stars instead of average 3 stars. More

My experience at the sales department of Beaverton Hyundai with Bryan, Brandon, and Ali was what I consider to be not typical. I was extremely impressed by their sincere approach, honesty, and willing Hyundai with Bryan, Brandon, and Ali was what I consider to be not typical. I was extremely impressed by their sincere approach, honesty, and willingness to really listen to my concerns. And, as a bonus, I thoroughly enjoyed our interactions. Kudos to the aforementioned sales people. I’m even going to add a, “Bravo!” to that! More

Joel Iwanaga was a the nicest salesperson I worked with at Beaverton Hyundai. He gave me the greatest customer service ever and he was also a wealth of knowledge. He knew the exact type of vehicle that I w at Beaverton Hyundai. He gave me the greatest customer service ever and he was also a wealth of knowledge. He knew the exact type of vehicle that I was looking for. I actually thought he was a manager when I first met him. Hyundai should feel lucky to have this fine young man! Thank you Joel!! More