
Beaverton Hyundai
Beaverton, OR
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Drove up to Beaverton from Forest Grove. Was in showroom for 10 minutes & was never acknowledged, so I left. As I was getting ready to back out, a new car backed in next to me & both drive Was in showroom for 10 minutes & was never acknowledged, so I left. As I was getting ready to back out, a new car backed in next to me & both driver side doors opened, so I waited. The back passenger door slammed into my side mirror - no damage, just added more to my irritation. Called the dealership & asked to speak to manager. Got no where. Told me they ONLY do business by appt & seeings there wasn't any damage to my car, there's nothing more to talk about. Oh well, I guess if they don't care about their new cars getting dings on the doors or new customers not becoming customers, then why should anyone else care. More
Everyone I came in contact with was very professional and friendly. They made the experience of buying a car pressure free. Thien my sales person was a absolute pleasure to work with. friendly. They made the experience of buying a car pressure free. Thien my sales person was a absolute pleasure to work with. More
Great experience buy from here. They made me feel like the priority. Bought a car fresh from the delivery truck and I was still able to bring it home that day. They made me feel like the priority. Bought a car fresh from the delivery truck and I was still able to bring it home that day. More
Beaverton Hyundai either lies a lot or doesn't know the products and services that they sell, most likely both. We bought a brand new Hyundai from them in May of 2022. The sales guy told us the vehicle ha products and services that they sell, most likely both. We bought a brand new Hyundai from them in May of 2022. The sales guy told us the vehicle had features which it does not. The floor manager, sales associate, and the finance manager all separately gave us false information on both the included warranties and the added, third-party warranties that we purchased. We spoke with both the general sales manager and general manager and they continued to give us false information about the included Hyundai warranties. The general sales manager then started sending us spam sales emails that had nothing to do with our issues. All of the people we dealt with were extremely friendly but I wouldn't believe anything any of them says. They often changed their story from one moment to the next. If you must buy a car from them, do not do a trade-in (you won't get anywhere near what your vehicle is worth), do not buy any extras from them (third-party warranties and services are less expensive, better in general, and more transparent elsewhere), know exactly what you're looking for and what it should cost before you get there (they don't know their products or just don't care about being honest). Read everything you sign thoroughly and make sure every dollar is accounted for, if you let them, they will absolutely take advantage of you More
I was impressed with the guy who signed me in all the way to the guy who walked me out to my car. Fast service...1 hour for an oil change. Unheard of from a dealership! to the guy who walked me out to my car. Fast service...1 hour for an oil change. Unheard of from a dealership! More
Talk about a stereotypical GM. We came in on a Sunday in 100 degree weather and he was racing down the dealership in his Polaris. We overheard him talking about how he had to keep We came in on a Sunday in 100 degree weather and he was racing down the dealership in his Polaris. We overheard him talking about how he had to keep his “toy” at the dealership so his wife didn’t see it. We should have known and left at that time, but my wife had her heart set on her dream car after earning a promotion and bonus at work. We just walked by and kept looking at cars. We had an amazing experience with the sales rep and went through the purchasing process, that’s when it all went downhill. The sales manager (Mladen - Stay away from this one) was misogynistic and disrespectful to my wife and a stereotypical slick talking car salesman. I caught him in two lies. First one was about the car being under 30 days on the lot (it’s been there for two months, and it’s public knowledge), second about our trade in at CarMax. We walked out and decided to sleep on the decision. That next day I talked to the salesmen and he asked us to come back in to work things out. He said, my GM wants to talk to you and he will call you in 20 minutes. Well he never called. I talked to the sales rep and he said, “he’s here, he should have called” so I called the 800- number and was told by another rep he wasn’t in. Me, calling xx, called back in, talked to a new rep and confirmed he was in the building, but was in a meeting. Dave never called me or communicated with me, like a coward, he had his sales guy text me saying the car was no longer available for my wife to purchase. What kind of GM doesn’t even attempt to communicate with a paying customer? Luckily for us, we know how to use the internet and found the exact same make/model/features on my wife’s car at $4500 less. We are proud owners of a new Hyundai and unfortunately will never be back to Beaverton Hyundai, down the street from us to buy a car. DO NOT BUY A CAR FROM THIS DEALERSHIP. There are a ton of great Hyundai dealerships that will take care of you and treat you like a human being. More