Beaverton Hyundai

I had been researching the new Santa Fe for more than a month and was in contact with almost all the dealers in the region. Unfortunately, I had the worst experience with Beaverton Hyundai. I was in conta month and was in contact with almost all the dealers in the region. Unfortunately, I had the worst experience with Beaverton Hyundai. I was in contact with Christina through email. She used many games and tricks to make me go to the dealership before agreeing on the price but I refused. Eventually we came to an agreement over the price and car specs and I went to the dealership to purchase the vehicle. However, she and the sales manager, Dan did not honor their written agreement and started negotiating the price from $2000 above MSRP. In addition, during the test drive I realized the picture of sticker she had sent me initially (in which the color section was not captured) was from a vehicle with different color than I was looking for while she was pretending to have the exact car in their lot at the moment. I ended up walking out of their dealership and taking my business somewhere else. Do not trust this dealership. They will use every dirty games and tricks against you and ruin your car buying experience. More

Saw the exact car I wanted on their page, verified it was still there the night before. Drove from Seattle area to get my dream car, only to find a 2nd sticker price added of $7000 more?? My husband & I too still there the night before. Drove from Seattle area to get my dream car, only to find a 2nd sticker price added of $7000 more?? My husband & I took the day off of work, to make sure I could get this car, drove all the way down even planning on paying asking MSRP price that was listed on the website. When confronted about the 2nd sticker, they informed us it was for the 'cool factor' of the car. Really?? Then add it to the ad you put on the website! Unlisted 33% surprise markup for cool factor?? We were furious, we offered MSRP, they wouldn't 'go that low' and we left. The sales guy we worked with was trying his best to be friendly, but sales manager wouldn't budge to MSRP. Will not ever purchase a car here, and will warn others of their unadvertised 2nd sticker surprises. More

Please note I did not buy a car from them. Their price was very competitive. The only reason I did not buy from them was - Their refusal to share price information over email or phone, and insistence o was very competitive. The only reason I did not buy from them was - Their refusal to share price information over email or phone, and insistence on coming down to dealership. And when you provide publicly available information such as HPP pricing, they find it - Though Mike Long is the so called "internet sales manager", he somehow wants to do everything in person and still, I never heard directly from him or met him when I visited the dealership. For above reasons, I take off 1 points from Great to Good. Otherwise, the service, straightforwardness, honesty and helpfulness of Sarah was remarkable. As someone who has been to a few dealerships, this place was quite distinct. On my visit to the dealership, Sarah was helpful in finding out the right car for me which fitted my budget and my needs. I was looking for Sonata GLS and they had atleast 6 cars of this model with them. So, their inventory is definitely huge. Overall, I would recommend them as your shortlist of dealerships to visit when considering Hyundai. More

This has to be one of the worst Hyundai dealerships I've ever been to. The service people seem more intent on selling overpriced parts rather than service. My wife and I bought a Santa Fe from this dealer ever been to. The service people seem more intent on selling overpriced parts rather than service. My wife and I bought a Santa Fe from this dealer and found the dealer to be pretty shady. They attempted to change the price of the car at the last minute, so be very careful when dealing with them. As for the service, after having the car for only 4000 miles, one of the tires went flat. We took the car back to the service center but they spent a day looking for a leak and not able to find it. They refilled the tire and put it back on the car, but by the next morning, it was going flat again. My wife took the car back in and they "found" a shard of stone in the sidewall and proceeded to tell her that they would not cover this kind of damage and she would need to buy a new tire. Now, I would never buy a tire from a dealership, but since I was sleeping (working night shift) they hard sold the tire to my wife, at more than a 20% markup from other stores in the area. Upon confronting them about this, the most they would even consider doing was giving me a couple free oil changes. The service manager showed no interest for my business and in fact, at the end of the conversation thanked me for my money. Obviously, this is all they care about at Hyundai Beaverton. You will not find any service at this place of business, avoid it at all costs. More

Stay away from this dealer! They are dishonest, lousy excuses for human beings. I love my Hyundai vehicles but I hate these jokers are tied to the Hyundai name. We were on the market for a new car for excuses for human beings. I love my Hyundai vehicles but I hate these jokers are tied to the Hyundai name. We were on the market for a new car for my wife and she knew exactly what she wanted (A brand new, black Tucson Limited). Unfortunately, this dealership was the only one around our area who had exactly what she wanted. The salesperson called in his dorky friend (which, apparently, was also his brother) to sell a load of s**t to us and to basically finish the deal. They said they were going to give us free tires for life because we are great, smiling people. We said thanks of course and proceeded. They talked briefly about our trade-in (a 2002 Dodge Neon with less than 60k miles--KBB of $4500 at the time) but never mentioned what they were going to give for it. Finally, we said okay and went to meet with the finance person in the back and my wife asked what we were getting for the car. He said $500!!!!! She said no way and the finance person showed how we initialed "next to" the spot where the guy had it written down on the checklist, but the checklist was conveniently folded and we never saw the number for the trade-in. So, the finance person went out and got the joker that finalized the deal and wouldn't ya know it, he said that the reason for the free tires for life is to make up for the hit on the trade-in and he couldn't possibly give more and could only give "free stuff". My wife was extremely mad by now and said $3000 or we walk out. The finance person made it happen finally. But, we are from WA. They knew that but failed to compute the taxes in the loan...which meant we got a nice surprise when we registered the car and had to pay more than $2000 for the tax (out of pocket). Now, my wife was losing air in one of the tires and we called to see about getting a new one with our great "tires for life". Wouldn't ya know it, the "tires for life" is only when the "tires wear out". Ridiculous! I refuse to take either of my cars there for anything and won't even take it back for tires now! You have been warned and beware of tricks! A black-eye for the Hyundai name! More

Asked salesman to find all cars within certain price range, he showed me 1. Liked it, but was did not fit into the category of right price for me. Told me it was not negotiable whatsoever. Also asked range, he showed me 1. Liked it, but was did not fit into the category of right price for me. Told me it was not negotiable whatsoever. Also asked for car fax, histoty of vehicle (nissan altime) at least 6 times and he never did end of getting them for me. Had bought a car from them in past and was somewhat satisfied even though I way overpaid for a Honda, so I thought I would try them again...bad idea, was very dissapointed:( More