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Beck Ford

Palatka, FL

Overview
Employees
Reviews
Vehicles
4.8
505 Reviews
Welcome to Beck Ford Lincoln, your one-stop destination for unmatched automotive service, where experience, expertise, and exceptional customer service intertwine. At our helm is a shared vision and collective passion that drives us to redefine your auto dealership experience, always with an unyielding commitment to excellence. We're proud to be part of the vibrant community that we serve, fostering trust through integrity in all our interactions and strengthening relationships that span generations. We believe that each customer is unique and ensure that every interaction reflects our understanding and respect for this individuality.
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420 Palm Ave

Palatka, FL

32177

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Showing 505 reviews

March 22, 2024

Every time I have brought my vehicle in for service, the requested service has been done correctly and on time. Personnel have always treated me with respect and made me feel like my business was appreciat More

by SONNYS47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Graham
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Mar 22, 2024 -

Beck Ford responded

Happy Friday Gerald! We appreciate the opportunity you've given us to care for your vehicle! Our team is always focused on taking care of our customers and providing the best experience possible! Receiving feedback that shows we are on task with that goal is extremely gratifying. Thank you so much for taking the time to reach out to us. You're a valued customer and we will do our very best to continue to earn your business. Have an awesome weekend! See you next time!

March 22, 2024

KRISTEN MCMURRAY WAS OUTSTANDING CALLED TO TELL ABOUT MY PROBLEM SHE HAD ATECH OUT TO SEE ME IN LESS THAN 20 MINUTES CALLED TO CHECK TO MAKE SURE EVERYTHING WAS HANDLED PROPERLY AND THAT I WAS VERY SATISFIE More

by DOUG_HELSEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KRISTIN MCMURRAY
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Mar 25, 2024 -

Beck Ford responded

Hi Doug, We've just recently launched our Mobile Service option and Kristin is doing an exceptional job of heading up that department. We're very fortunate to have her on our team! Thank you for sharing your Mobile Experience with us. We'll see you next time around!

March 21, 2024

I'm new to the area and a friend suggested coming here to have my vehicle serviced. They did a great job and the customer service superb. More

by BURCHMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Beck Ford responded

Awesome!! We love welcoming newcomers to the area and to our dealership. Our sales and service teams look forward to assisting you with all of your vehicle needs. Thank you for providing feedback. We appreciate the opportunity to be your dealer of choice!

March 20, 2024

My experience with Beck Ford has been nothing short of amazing from buying my car from Joe to getting my first oil change. I will never go anywhere else. More

by parcherdarianrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Breedlove
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Mar 21, 2024 -

Beck Ford responded

Hello Darian, Thank you so much! We truly value our customers and work very hard to provide the best customer experience each and every time. When we receive feedback that we are doing exactly that, we take it to heart. We'll continue to be here for all of your vehicle needs on the sales and service side of our dealership. Building trust is a key component of our customer relationships and that's what we're here to do. We'll look forward to seeing you on your next service visit!

March 20, 2024

Very satisfied with the experience each and every time I take my truck for servicing. Jeremy is very professional and knowledge about the ford products. Will not considered taking my truck anywhere else for More

by kbailey4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Beck Ford responded

Hi Keith, Thanks so much for taking time out of your day to let us know about your experience! We appreciate your loyalty and the opportunity to be your dealer of choice. We'll do our best to always provide "top-notch" customer service in a continued effort to earn your business! Take care, we'll see you next time!

March 19, 2024

Everyone is professional there and with the salesman Joel, we have found our dealership, thanks More

by burdonzlifted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Ricks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carole Mahanes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parker Sloan
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March 18, 2024

Always a pleasure to go and have service done here. Will go again when it is time for my next service. More

by rkcrowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parker Sloan
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March 15, 2024

The ladies in the office were so sweet and took care of the wipers quickly. Even with having to order them in stock. More

by ademott82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Buckes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Breedlove, Parker Sloan
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March 15, 2024

Did exactly what said would do. Called before spending my $$$ to tell me the cost. Completed save day More

by dwcahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know names
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March 15, 2024

This was my 2nd experience with Beck Ford maintenance department. After Rexx reset my trucks PCM... His knowledge was very helpful and informative. I will follow his recommendations and return feedback a More

by DIVEMASTER99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rexx Graham, Service Advisor
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