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Beck Ford - Service Center

Palatka, FL

4.7
286 Reviews
Call Service Center (386) 271-4339

286 Reviews of Beck Ford - Service Center

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March 26, 2025

helpful I have been using for 25 years I can depend on Jeremy and his crew anytime More

by lestes3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2025 -

Beck Ford responded

Thank you for your loyalty and trust over the past 25 years! We're grateful for your support and are thrilled to hear that Jeremy and his crew continue to provide dependable service. We truly appreciate your business and look forward to serving you for many more years to come!

March 24, 2025

I have left several messages on review sites and at this point no one has responded Unfortunately, I feel as if Beck automotive does not care about the customer. More

by DLEFORGE
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 23, 2025

The completed service was done in a professional manner and was detailed in how it was completed. More

by CATMERRITT7377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tech 41953
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Mar 25, 2025 -

Beck Ford responded

Thanks for the 5-star review! We'll see you next time!

March 21, 2025

The upper management has never called me back regarding a complaint. Horrible management response and service works. This is my second response regarding my experience with Beck with no response from Beck. I More

by DLEFORGE
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 17, 2025

Quick fix and great service, Mark Roser service manager took great care of me. Highly recommend getting service here More

by brian.freeman71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ike Ettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carole Mahanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Beck Ford responded

Thanks Brian! We're fortunate to have Mark heading up our service team. Have a great day!

March 16, 2025

Your service tech (Tucker) was right on time, courteous, professional and was able to diagnose the problem and provide me with the desired solution in a timely manner. All in all, the service was excellent. More

by MICHAELSMITH0704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Beck Ford responded

Hello Michael, We're very happy to hear that you were able to utilize our Mobile Service. Tucker does a great job! We'll be sure to share your comments with him. Thanks for the great review, the recommendation, and for being a part of our Beck Family! We'll see you next time!

March 13, 2025

Always helpful and respectful. Service is always clearly communicated. Rexx is always helpful and keeps me updated throughout the process. More

by jfrank6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Beck Ford responded

Thank you! We'll share your review with Rexx. See you next time.

March 09, 2025

Always friendly. Was given a loaner car and it was available as soon as we arrived. Repairs done in a timely manner and we were kept up to date on progress. Michael i More

by nannulph
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Beck Ford responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service team. Providing a smooth and hassle-free experience, including timely repairs and clear communication, is always our goal. We'll be sure to pass along your compliments to Mike—he’ll be happy to hear it! We appreciate your business and look forward to serving you again in the future. Safe travels!

March 09, 2025

Service was outstanding, prompt and professional. I was contacted prior to the time scheduled to knock it out earlier than expected. More

by thwack55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Mar 10, 2025 -

Beck Ford responded

Thanks for taking the time to provide a 5-star review. We're glad to hear that our Ford team was able to get your service done earlier than anticipated. Our goal is always to get our customers back on the road as soon as possible. We appreciate your business and look forward to assisting you in the future.

March 06, 2025

Got my recalls done in a timely manner, and fixed the issues I had with my truck. More

by pjayceway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Beck Ford responded

Thanks for taking a moment to provide a 5-star review. We look forward to serving you again in the future. Please reach out if we can do anything at all on the sales or service side of our dealership.

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