Beck & Masten Buick GMC North

Good experience Friendly, well trained staff. A bit slow on the sales side but fastest document session ever! Overall one of my best car buying experiences. Maybe I’l Friendly, well trained staff. A bit slow on the sales side but fastest document session ever! Overall one of my best car buying experiences. Maybe I’ll buy a Buick next... More

No complaints. They have taken care of me every visit. I am extremely pleased with the results that was performed with my visit this morning + Dillion address my i They have taken care of me every visit. I am extremely pleased with the results that was performed with my visit this morning + Dillion address my issue. Thanks Dillion Joe More

God Bless America!! I met America back when I had an accident in 2009. I was thrilled when I walked onto the showroom floor and saw her there, she even remembered my name I met America back when I had an accident in 2009. I was thrilled when I walked onto the showroom floor and saw her there, she even remembered my name... I had not seen her in over 3 years. She has always made me feel welcome. I highly recommend her as she is professional and honest. That's what I love about Beck & Masten, you always see familiar faces, unlike other dealerships. They just make me feel like I'm a friend of the family. More

Great customer service Evie was very friendly and give me good advices on what needed to be done but not pushy about it like other places do. I come here all the time and Evie was very friendly and give me good advices on what needed to be done but not pushy about it like other places do. I come here all the time and will continue to do so. More

Advertised Price is not the Price Drive 40 minutes to Beck and Masten GMC North last weekend to purchase a new Yukon XL based on advertised price. After a test drive, my salesman pres Drive 40 minutes to Beck and Masten GMC North last weekend to purchase a new Yukon XL based on advertised price. After a test drive, my salesman presented me with a price not even close to ad price. He cited all the discounts that B&M assumes in the price that I didn’t qualify like military, trade-in, recent student, etc. If was the ole classic bait and switch but why am I surprised? This place no different than any other sleezy dealership in town. More

FALSE PRICE ADVERTISING - LOW PRICE OFFER FOR TRADE IN VERY UNHAPPY WITH OUR TREATMENT, AND PRICE AS ADVERTISED NOT ONLY ON YOUR DEALERSHIP WEBSITE, BUT ALSO ON THE AUTOTRADER WEBSITE TO PURCHASE A NEW 201 VERY UNHAPPY WITH OUR TREATMENT, AND PRICE AS ADVERTISED NOT ONLY ON YOUR DEALERSHIP WEBSITE, BUT ALSO ON THE AUTOTRADER WEBSITE TO PURCHASE A NEW 2018 SLT LOADED IRIDIUM YUKON. WE WERE TOLD BY INTERNET SALES MANAGER WE COULD'NT BUY THIS UNIT FOR THE ADVERTISED PRICE WHICH BROUGHT US THERE IN THE FIRST PLACE RIGHT AFTER WE SAT DOWN WITH HIM TO DISCUSS - WE STILL WENT FORWARD ANYWAY TRYING TO BUY EVEN WITH MY WIFE TEST DRIVING.. AFTER A VERY LONG WAIT FOR OUR TRADE VALUE, WE WERE OFFERED A VERY LOW AMOUNT FOR OUR TRADE IN - NOT EVEN CLOSE TO BEING FAIR - THE ROUGH TRADE IN {LOWEST VALUE} FOR OUR TRADE IS $23,000 + - OUR VEHICLE IS NOT PERFECT, BUT CERTAINLY NOT ROUGH - HAS LOW MILES, AND IS A LOADED 2012 Z71 TAHOE IN DECENT CONDITION - WE WERE OFFERED $19,000 - VERY SAD....................HOW MUCH IS ENOUGH ???? MY FATHER RAN A CHEVY DEALERSHIP FOR 30 YRS, AND I'VE PURCHASED MANY FROM DIFFERENT DEALERSHIPS - I KNOW ALOT OF PEOPLE IN THE BUSINESS, AND I HAVE NEVER BEEN TREATED THIS POORLY BY ANY OTHER DEALERSHIP..... PATHETIC...........................................I WILL BUY THIS UNIT ELSEWHERE................................... I HOPE THE OWNERS SEE THIS.................................... More

Painless I found the car online, contacted William Pendergraff because he had helped my sister out after harvey. He was excellent! Then onto financing with vi I found the car online, contacted William Pendergraff because he had helped my sister out after harvey. He was excellent! Then onto financing with victor who also made things transparent. Afterwards I was instructed by David on the features and options of the car. I would most definitely recommend them all. More

Awesome experience from start to finish dealing with William Pendergraff at Beck and Masten North in Houston. The entire process was so smooth and no-hassle!! Every detail was explained by William and was carrie Pendergraff at Beck and Masten North in Houston. The entire process was so smooth and no-hassle!! Every detail was explained by William and was carried out with excellent customer service by all. More

Excellent Service Experience! We had a State inspection, tire rotation & oil Change- the team worked quickly and service was expertly done. Customer service Evie was helpful, upbea We had a State inspection, tire rotation & oil Change- the team worked quickly and service was expertly done. Customer service Evie was helpful, upbeat & of good humor. Highly recommended! More