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Beck & Masten Buick GMC South

Houston, TX

4.6
2,983 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,983 reviews

October 13, 2022

Did a good job, I would use them every time for my car service! Thanks More

by JAMESZINK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 13, 2022

Jabba was excellent did a great job Keep up the great work have a great weekend More

by DWMECHANIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaby Cano
Oct 14, 2022 -

Beck & Masten Buick GMC South responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 13, 2022

Everyone was pleasant courteous and helpful. Even theUber driver was pleasant and seems to enjoy his job escorting us to a nice place to eat. I would recommend this dealership to all my friend More

by teddymyson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward
Oct 14, 2022 -

Beck & Masten Buick GMC South responded

We cannot thank you enough for your wonderful review of Beck & Masten Buick GMC South and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 12, 2022

the sale Great service ater the sale Very friendly, responsive service departnent and staff.cKept you informed regard the work being preformed. To sum it up in one' OUTSTANDING '. More

by robmen6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
Oct 13, 2022 -

Beck & Masten Buick GMC South responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 11, 2022

My experience with the dealership was awesome my sales lady Liz was great she didn't excellent job and the finance department was great too they work with your payment that you looking for overall I would More

by FORDCREW20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Beck & Masten Buick GMC South responded

Thank you for taking the time to write this review. We are pleased to hear that Liz and our team were able to provide an efficient and overall positive experience. Please let us know if there is anything else that we can assist you with. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 10, 2022

They were professional and easy to deal with. They didn’t try to oversell us and had cars ready within our asking price range More

by ddoc365
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
Oct 12, 2022 -

Beck & Masten Buick GMC South responded

Thank you so much for this review! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 10, 2022

Great service at Beck Masten. Service is always on point! I highly recommend them for all your service needs. I’ve purchased two truck here because I know the service department i More

by Salazar0586
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel
Oct 12, 2022 -

Beck & Masten Buick GMC South responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 09, 2022

The dealership did a great job working with me and my requests. Monty is a phenomenal salesman. More

by 2022 Canyon Owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monty Broughton
Oct 11, 2022 -

Beck & Masten Buick GMC South responded

Thanks for the wonderful review of your recent visit to our dealership! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 09, 2022

Ms Rosie was awesome. She was very helpful and got my vehicle fixed. I have had 3 cars with Beck and Masten South and have had no issues. More

by GERASANATIAGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
Oct 11, 2022 -

Beck & Masten Buick GMC South responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 09, 2022

Very good management and Salesman very good finance person Disappointed in the online price compared to the actual price of vehicle. Salesman showed me why I couldn’t get the online price. The sales More

by donaldd0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Alvarez, Mohammed Qureshi
Oct 11, 2022 -

Beck & Masten Buick GMC South responded

Donald, I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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