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Beck & Masten Buick GMC South

Houston, TX

4.6
2,985 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,985 reviews

October 05, 2022

Good service they just take awhile sometimes even with an appointment. They don’t give the complimentary car washes like they use to. More

by marianalvarado17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Idk
Oct 07, 2022 -

Beck & Masten Buick GMC South responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 05, 2022

Great service and customer comes first. Have used them for all my vehicles maintenance work More

by Sergio_solorzano2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward
Oct 07, 2022 -

Beck & Masten Buick GMC South responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 05, 2022

The salesman (Edgar) was excellent. Was treated with courtesy by everyone. Would recommend to by family and friends. More

by jmm2949
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Escobar - excellent , Mohammed Qureshi
Oct 07, 2022 -

Beck & Masten Buick GMC South responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 02, 2022

Everything excellent thank your service we love your guys real waiting now time I appreciate that More

by HUNGMAI0
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toby Ohnesorge, Jason Beck, Manny Escalon, Reed Vyrostec, Jorge Gomez, Orlando Pasasin, Rafael Benavides, Frank Nolden
Oct 04, 2022 -

Beck & Masten Buick GMC South responded

Thanks for your perfect review! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 02, 2022

They are very professional and friendly, also they seem to know what they are doing. I got my car back quicker than expected. More

by 3711mouton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Beck & Masten Buick GMC South responded

Thank you so much for the wonderful compliments! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 01, 2022

This dealership was on top of it, good people skills very professional good service I will recommend them to others. More

by arodriguez9231
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Nolden
Oct 04, 2022 -

Beck & Masten Buick GMC South responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 01, 2022

My experience there was great. We have been dealing with Beck and Masten for many years now… more specifically with Toby. Our recent purchase included 3 vehicles and we treated fa More

by D.MARTINEZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toby Ohnesorge, Mohammed Qureshi
Oct 04, 2022 -

Beck & Masten Buick GMC South responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 01, 2022

Gaby is the best in the service department . Very friendly, professional and detailed in explaining what's best for you More

by COACHKOENIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaby Cano
Oct 05, 2022 -

Beck & Masten Buick GMC South responded

Thanks for the great feedback! We're very happy that Gaby was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

September 29, 2022

Jose Cuellar was my salesman and he was extremely polite and helpful. He found the exact type vehicle that I was looking for and was very professional in managing the purchase. More

by sbthralls
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Cuellar, Mohammed Qureshi
Sep 30, 2022 -

Beck & Masten Buick GMC South responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Jose's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

September 28, 2022

The service was really great from the employee. They figured out my problem with truck in the same day and contacted me with the update. I would 100% recommend bringing your vehicle here for servic More

by Rwilson85466
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaby Cano
Sep 30, 2022 -

Beck & Masten Buick GMC South responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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