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Beck & Masten Buick GMC South
Houston, TX
2,983 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 2,983 reviews
Verified Customer
September 11, 2022
When I spoke to the service department and explained to them that my front emblem had water in it and had shorted out they advised me to bring it in and if they had the part and would have my vehicle ready them that my front emblem had water in it and had shorted out they advised me to bring it in and if they had the part and would have my vehicle ready in one day. I dropped my vehicle off like they asked followed up the next day and that’s when they advised that they didn’t even have the part in stock and it would be six weeks before the part would arrive. With gas prices being astronomical right now the fact that I had to waste a 20 mile drive only for them to not have the part in stock is ridiculous. Then I ask them to disconnect the front emblem since the front emblem is shorting out the headlights. I looked after I got the vehicle home and they did not disconnect the front emblem so now when my headlights go out that will be another cost GM will incur. More
by Cbris5919
Employees Worked With
Rosie Hernandez
September 10, 2022
Replaced the brake pads and now there are worse than when they started and I am not close enough to the dealership to get them corrected for at least a month they started and I am not close enough to the dealership to get them corrected for at least a month More
by Klgr4328
Employees Worked With
Deanna Andrews
September 10, 2022
Smooth and easy buying process. Excellent communication with sales and financial department.Helpful and committed staff willing to help you to get you dream car. Excellent communication with sales and financial department.Helpful and committed staff willing to help you to get you dream car. More
by faviorene12
Employees Worked With
Jason and Isaac
September 10, 2022
Very good service and kindness always attentive to the needs of the client Thank you 👍🏼 needs of the client Thank you 👍🏼 More
by GOLDLION20
Employees Worked With
Other Employees :
Edgar Escobar, Mohammed Qureshi, Jorge Gomez, Orlando Pasasin, Frank Nolden
September 09, 2022
Great service in a timely manner. Personable staff. Pointed out near future services that needed to be considered Personable staff. Pointed out near future services that needed to be considered More
by ALAN.CEGIELSKI
