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Beck & Masten Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
2,981 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,981 reviews

August 13, 2022

i love this dealer so much because they very helpful me to bought the car thanks.! More

by dunguyen970
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toby Ohnesorge, Jason Beck, Manny Escalon, Reed Vyrostec, Jorge Gomez, Orlando Pasasin, Rafael Benavides, Frank Nolden
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Aug 16, 2022 -

Beck & Masten Buick GMC South responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

August 12, 2022

Richard was awesome and helped get me a great deal on a vehicle I was looking at. He even met me half way to take owner ship since I was 6 hours away! More

by jjgorena95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
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Aug 14, 2022 -

Beck & Masten Buick GMC South responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Richard was able to meet your needs. At Beck & Masten Buick GMC South, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

August 12, 2022

The service was good but it was great when Manny Escalon was there and service was more personal More

by RAQUEL.GARZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo , Rosie Hernandez
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Aug 14, 2022 -

Beck & Masten Buick GMC South responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

August 12, 2022

Frany is the best service writer that I have ever dealt with she knows her business. More

by b.carpenter55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2022 -

Beck & Masten Buick GMC South responded

It is wonderful to hear that Frany and our team were able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

August 12, 2022

Beck and Masten had been professional as well as personal with me through three vehicles over 20 years. I do not even know where else to go! More

by CRich7758
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2022 -

Beck & Masten Buick GMC South responded

It was a pleasure to read about your third car-buying experience at Beck & Masten Buick GMC South. Congratulations on your car! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know our team provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

August 12, 2022

They did a good job my truck works just like if it was new and they didn’t take long for service More

by J.CALDEREON20156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
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Aug 14, 2022 -

Beck & Masten Buick GMC South responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

August 11, 2022

Well it was a last minute decision I called about two in the afternoon needed an oil change and I spoke to Edward he told me to come on in,So I arrived I wasn't even there an hour got my oil changed and my More

by johnnyandrada319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward
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Aug 22, 2022 -

Beck & Masten Buick GMC South responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

Aug 22, 2022 -

johnnyandrada319 responded

I really did appreciate that Beck & Masters made time for me at the last minute I really needed my oil changed I will recommend all my friends here thank you again Victoria Gilland.

August 10, 2022

Customer service was excellent. I had not problem. I had not problem. I had not problem. More

by DORISJEANE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
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Aug 12, 2022 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

August 10, 2022

The service department was very courteous and listened to all my concerns. The work was completed the same day More

by Squeaky4235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert ramirez
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Aug 12, 2022 -

Beck & Masten Buick GMC South responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

August 10, 2022

Good personnel and willing to help, and caring for clients priorities. Fast service and best options. More

by bendicionencasa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Gamino
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Aug 12, 2022 -

Beck & Masten Buick GMC South responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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