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Beck & Masten Buick GMC South

Houston, TX

4.6
2,942 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,942 reviews

July 28, 2022

Outstanding service, honesty, and professional. The exception in dealerships. Outstanding!!! My rating is 100%. Absolutely the best. More

by nrnolden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosie Hernandez, Gaby Cano, Deanna Andrews, Arturo Gonzalez
Jul 28, 2022 -

nrnolden responded

Best Dealership car repair I have ever experienced in my 73 years. Outstanding! 500 Stars!!!

July 28, 2022

Professional, courteous, friendly, explaining everything in detail, unheard-of efficiency. Best dealership I have ever dealt with. More

by nrnolden
Recommend Dealer
Yes
Employees Worked With
Hannah Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Nolden, Rosie Hernandez, Reputation .com, Victoria Gilliland, Gaby Cano, Deanna Andrews, Arturo Gonzalez
Jul 29, 2022 -

Beck & Masten Buick GMC South responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

July 28, 2022

Absolutely amazing, Anthoney (Sales Manager) and his team have the right stuff to make anything happen! More

by tasco1983
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammed Qureshi, Victoria Gilliland
Jul 29, 2022 -

Beck & Masten Buick GMC South responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

July 27, 2022

Jason is a superb salesman and really takes his service to his client seriously. The real deal. More

by TIM.GRISWOLD52272
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Qureshi, Shannon Eiler
Jul 29, 2022 -

Beck & Masten Buick GMC South responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

July 27, 2022

This dealership is very professional clean and fast. Maximo was very attentive and he worked hard to make this happen for me the finance department was fast and I was very comfortable during the entire More

by MAYLEE195151
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maximo Garcia
Jul 29, 2022 -

Beck & Masten Buick GMC South responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

July 27, 2022

it took way to long to get my car fixed and I took it back twice More

by haydener05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edward
Jul 29, 2022 -

Beck & Masten Buick GMC South responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

July 26, 2022

Was face and easy buying a truck from here! !! This is the place where I WILL buy all my trucks from!! Our sales guy was GREAT fast and friendly More

by pamelahead
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ruppert
Jul 28, 2022 -

Beck & Masten Buick GMC South responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

July 25, 2022

Everyone was extremely helpful! Edgar was awesome and helped with making sure I got what I needed. More

by tracimoody83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar
Jul 27, 2022 -

Beck & Masten Buick GMC South responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

July 25, 2022

I'm glad that I didn't have wait all morning for an oil change. More

by Darla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know the guys name and don't recall him giving it. Although he was not rude, he wasn't very friendly or welcoming.
Jul 27, 2022 -

Beck & Masten Buick GMC South responded

Thank you for your wonderful feedback! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

July 25, 2022

The service was fast and for the most part it was professionally due, however in reference to the washing of the cars. I would prefer hand wash instead of the machine. More

by Gmoney023.gc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel
Jul 27, 2022 -

Beck & Masten Buick GMC South responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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