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Beck & Masten Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
2,979 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,979 reviews

July 31, 2022

Thorough pinpoint service. Vinny and Roci are the best! As a Veteran I'm proud! Thank you so much. More

by Belanhedgeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Trevino 5 stars, Rosie Hernandez
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Aug 03, 2022 -

Beck & Masten Buick GMC South responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

July 30, 2022

Everything went well, was very please with help and staff. The were very friendly and helpful. My vehicle was done the same day. More

by David V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2022 -

Beck & Masten Buick GMC South responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

July 29, 2022

Honestly I never excpect myself to like being at a dealership but they were very persistent and made sure I got out with what I needed and I appreciate that. More

by ANTONIOCAPOTE8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Beck
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Aug 01, 2022 -

Beck & Masten Buick GMC South responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

July 29, 2022

Service visit went as planned. I was in out in no time. Will definitely continue to use Beck and Masten South in the future. More

by SANCHEZARNOLD81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arturo Gonzalez
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Aug 01, 2022 -

Beck & Masten Buick GMC South responded

Thank you for the wonderful review! Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

July 29, 2022

The service man was excellent. I showed up without an appointment and he still took care of me in an hour More

by RUSTYCARNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
Report | Print
Aug 01, 2022 -

Beck & Masten Buick GMC South responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

July 28, 2022

Super professional and always willing to go the extra mile. Customer satisfaction is priority cause it shows. More

by kingdomaudio713
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Eiler
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Jul 29, 2022 -

Beck & Masten Buick GMC South responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

July 28, 2022

Had done all of my maintenance on my truck from purchase. Have always enjoy the treatment and services. More

by RICKEYRAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gaby Cano
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Jul 29, 2022 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

July 28, 2022

Absolutely amazing, Anthoney (Sales Manager) and his team have the right stuff to make anything happen! More

by tasco1983
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammed Qureshi, Victoria Gilliland
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Jul 29, 2022 -

Beck & Masten Buick GMC South responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

July 28, 2022

Professional, courteous, friendly, explaining everything in detail, unheard-of efficiency. Best dealership I have ever dealt with. More

by nrnolden
Recommend Dealer
Yes
Employees Worked With
Hannah Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Nolden, Rosie Hernandez, Reputation .com, Victoria Gilliland, Gaby Cano, Deanna Andrews, Arturo Gonzalez
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Jul 29, 2022 -

Beck & Masten Buick GMC South responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

July 28, 2022

Outstanding service, honesty, and professional. The exception in dealerships. Outstanding!!! My rating is 100%. Absolutely the best. More

by nrnolden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosie Hernandez, Gaby Cano, Deanna Andrews, Arturo Gonzalez
Report | Print
Jul 28, 2022 -

nrnolden responded

Best Dealership car repair I have ever experienced in my 73 years. Outstanding! 500 Stars!!!

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