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Beck & Masten Buick GMC South
Houston, TX
2,945 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 2,945 reviews
July 05, 2022
Ena and Anthony do a great job moving things along quickly. Bad experience turned good. quickly. Bad experience turned good. More
by SEAN_PORTER82
Verified Customer
July 03, 2022
Horrible service, I had to keep calling to get an update on my vehicle, I wasn’t aware that I could get a rental till 6 days later, had to keep ordering more parts for my truck, then when my vehicle was rea on my vehicle, I wasn’t aware that I could get a rental till 6 days later, had to keep ordering more parts for my truck, then when my vehicle was ready an employee hit my vehicle damaging my front left fender. Horrible horrible experience! More
by EDDIE.ORTIZ23
Employees Worked With
Edward (don’t remember is last name)
July 02, 2022
Great service courteous people. Jason took great care of my wife and me while we were at the dealership. I was able to do most of the deal over the phone and when I arrived at the Jason took great care of my wife and me while we were at the dealership. I was able to do most of the deal over the phone and when I arrived at the dealership everything was complete just waiting for my signature. Thanks again. More
by kincaidtom
Employees Worked With
Jason Ruppert
July 02, 2022
I like the fast and professional service. Also the speed at which the work was completed Also the speed at which the work was completed More
by CHAZPG
Employees Worked With
July 02, 2022
Easy to make a service appointment. Car wash included. Friendly service advisors. I will go back. Car wash included. Friendly service advisors. I will go back. More
by jimmyvollman
Employees Worked With
July 01, 2022
We had issues at first with salesman, Ralph and pricing of things. You better know what your doing and not get tricked into all of their extras they try to sell you. The lady, Surett stepped in because the of things. You better know what your doing and not get tricked into all of their extras they try to sell you. The lady, Surett stepped in because they could see we were about to walk out. Then, it took 3 times for them to detail the truck and partly get it right. I wished they would have their ducks in a row better. More
by Klpark7798
Employees Worked With
Surett, Manny Escalon
July 01, 2022
Had a recall. The Uber service was unexpected and very nice. My truck was returned in the same condition. Everything was smooth and easy. Much appreciated. The Uber service was unexpected and very nice. My truck was returned in the same condition. Everything was smooth and easy. Much appreciated. More
by Daniel Yeates
Employees Worked With
