
Beck & Masten Buick GMC South
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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DO NOT BUY HERE! !! Since purchasing our vehicle and being sent to the GMC dealership where we live to have the issue that was promised to get fixed by Jose Luis Cuell !! Since purchasing our vehicle and being sent to the GMC dealership where we live to have the issue that was promised to get fixed by Jose Luis Cuellar, I have been ignored and now the Out of Count Specialist, Richard Wells is saying he can not do anything to fix what we were promised and that is on the sales manager. We are going on 2 months trying to get this fixed on our new vehicle. The GMC dealership here where we lived ordered the parts, has them ready to go and also tried getting in touch with Jose Cuellar to get payment but have been ignored since. I have tried contacting management several times to have this issue fixed but no one answers. I would NOT recommend working with this dealership in the future and although we purchased our vehicle there and have been asked numerous times where we got it everywhere we travel I will not mention this dealership. I am very disappointed in the customer service we have received especially after buying this vehicle from them. More
I had some misunderstandings in the beginning. Went the following day for clarification and for my contract to be updated. GM Orlando and our salesperson Rafael where more than helpful and underst Went the following day for clarification and for my contract to be updated. GM Orlando and our salesperson Rafael where more than helpful and understanding. They answered all of our questions and accommodated my requests. Happy customer overall. More
Great service. The schedule was exactly on time. Would highly recommend this dealership for repairs. The schedule was exactly on time. Would highly recommend this dealership for repairs. More
Everyone is always very helpful and kind. Rosie is The Best! I've been going to Beck and Masten for almost 20 years. Appreciate everyone there! Rosie is The Best! I've been going to Beck and Masten for almost 20 years. Appreciate everyone there! More
Customer service is wonderful. The shop ensures that they accurately make repairs and are quick with oil changes. And the service manager is quick to please. The shop ensures that they accurately make repairs and are quick with oil changes. And the service manager is quick to please. More
Our salesman Mr. Whool was amazing! He took us in and went straight to business. He asked every question he needed to help us with the trade-in of our vehicle. Mr.Whoo Whool was amazing! He took us in and went straight to business. He asked every question he needed to help us with the trade-in of our vehicle. Mr.Whool not only did his job but his positive attitude and friendliness made the process a million more times smoother. Brenda In after sales was also very Informative and friendly. Last but not least, Kimberly was also amazing. We were pleased with how quick and easy they all made this possible. Definitely recommending Mr.Whool to any fam and friends that need a new ride! More