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Beck & Masten Buick GMC South

Houston, TX

4.6
2,978 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,978 reviews

April 22, 2022

Got me in and out of service department very quickly and everything worked as good as new More

by DWGRAYSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaby Cano
Apr 25, 2022 -

Beck & Masten Buick GMC South responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

April 20, 2022

I went to see if I can get my Windshield replaced. I have a warranty on the windshield, and I also the SDL deluxe warranty. Whenever I bought my Acadia I bought these warranty Because they told me in More

by SONICA_CASTANEDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mohammed Qureshi, Rosie Hernandez
Apr 25, 2022 -

Beck & Masten Buick GMC South responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

April 20, 2022

Fantastic experience all around! Quick and painless process! The only dealer around that had exactly what I was looking for! I absolutely love my new Yukon! Checked all of my wish li More

by CORIE0
Recommend Dealer
Yes
Employees Worked With
Edgar Escobar, Frank Nolden
Apr 22, 2022 -

Beck & Masten Buick GMC South responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

April 20, 2022

I didn't get my oil change with you bc you charge $107! Monument Chevrolet charges 5 times less $37❤ using the best synthetic oil!!! With all respect your price is ridiculous 🙄 More

by Gina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frany Zepeda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosie Hernandez, Gaby Cano, Deanna Andrews, Arturo Gonzalez
Apr 25, 2022 -

Beck & Masten Buick GMC South responded

Gina, thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

April 20, 2022

Very fast and courteous service desk. Nice waiting areas. You can watch tv or browse the new vehicles on the showroom floor More

by deaton8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
Apr 22, 2022 -

Beck & Masten Buick GMC South responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

April 20, 2022

I am very satisfied with the service and friendliness of the service staff that they give me every time I go. More

by FLACORICHARD40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosie Hernandez, Gaby Cano, Deanna Andrews, Arturo Gonzalez
Apr 22, 2022 -

Beck & Masten Buick GMC South responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

April 20, 2022

Very helpful and understanding. Very easy to work with and listened to what I wanted. More

by PINKDOGGY100
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Qureshi, Rafael Benavides, Victoria Gilliland
Apr 22, 2022 -

Beck & Masten Buick GMC South responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

April 20, 2022

I loved the service provided to me. Great customer service, great communication, overall greatness, Thank you! More

by Joey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David in Service
Apr 22, 2022 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

April 19, 2022

Your service was impeccable thank for the opportunity to purchase a much needed asset for my business hope to do business with you again thank u much More

by ernesteconstruction
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
Apr 20, 2022 -

Beck & Masten Buick GMC South responded

Thank you for your wonderful feedback! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

April 18, 2022

Ruben and all staff were great! The entire process was very quick and smooth. I More

by ELAINEMTZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Leon
Apr 19, 2022 -

Beck & Masten Buick GMC South responded

Thank you for your wonderful feedback! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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