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Beck & Masten Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
2,981 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,981 reviews

March 05, 2022

My salesman Richard was amazing. He went out of his way to make sure all of my requests and expectations were met. I appreciate everything he did. Richard and Manny are my heroes. More

by angelamccracken01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard, Manny Escalon
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Mar 05, 2022 -

angelamccracken01 responded

My salesman Richard was amazing. He went out of his way to make sure all of my requests and expectations were met. I appreciate everything he did. Richard and Manny are my heroes

March 05, 2022

Gaby is great good customer service fast oil change less than 2 hour wait time 😀 More

by LIZETHM01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaby Cano
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Mar 07, 2022 -

Beck & Masten Buick GMC South responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 05, 2022

Just want to say Jazmin Coronado is a sales person who will go above and beyond and who I would recommend going through for any new car your looking for. Jazmin will take care of you and make you feel res More

by daub765
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jazmin Coronado
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Mar 07, 2022 -

Beck & Masten Buick GMC South responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 03, 2022

They were honest and clean and efficient in selling me my 2020 Mercedes. Thank you. More

by ML
Recommend Dealer
Yes
Employees Worked With
Richard worhl, Mohammed Qureshi, Rafael Benavides
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Mar 04, 2022 -

Beck & Masten Buick GMC South responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions please feel free to contact us. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 03, 2022

Got my vehicle in and the same day. Service writer remembers me after several years. More

by diamonddude52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
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Mar 04, 2022 -

Beck & Masten Buick GMC South responded

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. We value our customers and we look forward to seeing you on your next visit. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 03, 2022

It is close to home ,also they do a very great job, people are very friendly and professional More

by ELANDA171
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosie Hernandez, Gaby Cano, Deanna Andrews, Arturo Gonzalez
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Mar 04, 2022 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 03, 2022

Customer service 100%good Service excellent Personal excellent The person help me excellent. Good job More

by Jose Munoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaby Cano
Report | Print
Mar 04, 2022 -

Beck & Masten Buick GMC South responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 01, 2022

Everyone that I work with did an excellent job. Will Highly recommend this dealership to family and friend. More

by DANIEL.DUNLAVEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Dominguez , Mohammed Qureshi, Victoria Gilliland
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Mar 03, 2022 -

Beck & Masten Buick GMC South responded

We cannot thank you enough for your wonderful review of Beck & Masten Buick GMC South and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 01, 2022

Gabby was very professional and easy to speak to. She was very helpful during my service visit. The team did good work on my vehicle! More

by MRCLINTON313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaby Cano
Report | Print
Mar 03, 2022 -

Beck & Masten Buick GMC South responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 01, 2022

Great timing. Great service. We really appreciate the commitment to taking care of our vehicle. More

by k.okwuonu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deanna Andrews
Report | Print
Mar 03, 2022 -

Beck & Masten Buick GMC South responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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