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Beck & Masten Buick GMC South
Houston, TX
2,965 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 2,965 reviews
Verified Customer
February 20, 2022
I love that they fixed my SUV. Wonderful customer service! Pretty quick around time and the truck was fixed just right! Thank you! Wonderful customer service! Pretty quick around time and the truck was fixed just right! Thank you! More
by JOANNA.RODRIGUEZ
Employees Worked With
February 20, 2022
It’s ok service center although they do take a long time to service the cars and it seems like they never can find my warranty information. I already had the truck worked on twice but seems like they don’ to service the cars and it seems like they never can find my warranty information. I already had the truck worked on twice but seems like they don’t like to save my warranty information on there system. They always tell me it’s not in the system so luckily I saved my warranty papers if not I would be out of luck. I think that’s extremely unprofessional. That’s not right at all. So if I didn’t have my warranty saved they would of charged me full price They would not of validated my warranty More
by JAIMEG45
Employees Worked With
February 18, 2022
It took to long to get my oil changed. The first time I got my oil changed there it took three hours. My fault, I did not make a appointment. But still, three hours? Yesterday my appointme The first time I got my oil changed there it took three hours. My fault, I did not make a appointment. But still, three hours? Yesterday my appointment was for 11:20. I drove on your lot at about 11:00. The maintenance man drove my SUV out of your shop at 12:07. I waited until 12:37 before I was able to get my car. It just seem there was no sense of urgency. Everyone was polite and said sorry for the wait. More
by Dave_lacour
Employees Worked With
Jacqueline
February 18, 2022
A pleasure working with Frany the service writer keeps up with the service on my truck Plus it's a clean atmosphere up with the service on my truck Plus it's a clean atmosphere More
by TDSPEARS06
Employees Worked With
February 17, 2022
Great service friendly staff and clean atmosphere. . Hit chocolate was great too. They really honor their word . Hit chocolate was great too. They really honor their word More
by RAMIE1683
