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Beck & Masten Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
2,966 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,966 reviews

February 17, 2022

Great service friendly staff and clean atmosphere. . Hit chocolate was great too. They really honor their word More

by RAMIE1683
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gaby Cano
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Feb 18, 2022 -

Beck & Masten Buick GMC South responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

February 16, 2022

Excelente great will return great people they open early thas good will return for the next oil change More

by Lopezisabella78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
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Feb 16, 2022 -

Lopezisabella78 responded

Good work

February 16, 2022

The service guy was knowledgeable and helpful. They worked fast and clean . Will recommend them. More

by Luis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Deras
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Feb 25, 2022 -

Beck & Masten Buick GMC South responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

February 16, 2022

Toby, Frank and all the staff at Beck and Masten were great to work with! More

by GKD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toby Ohnesorge
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Feb 17, 2022 -

GKD responded

Great experience! Made a couple phone calls & less than 2 hours at the dealership and I was out the door in my new truck. The finance department took 30 minutes and was very efficient with excellent rate and best of all... No pressure! All of you at Beck and Masten earned my business! Thank you! GKD

February 15, 2022

Jennifer was our sales persons, she was amazing! ! first time truck buyer and was the best experience! Very understanding of our needs! She was not pushy and that’s what I loved!! Finance was also am More

by Cynthia.perez2293
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Feb 15, 2022 -

Cynthia.perez2293 responded

Jennifer was our sales persons, she was amazing! ! first time truck buyer and was the best experience! Very understanding of our needs! She was not pushy and that’s what I loved!! Finance was also amazing he worked hard with the banks to give us a great deal!! Thank you guys!!

February 14, 2022

I am very pleased with the service I received, wishing the note was couple $100 lower More

by THEDOGBROWN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Hill
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Feb 15, 2022 -

Beck & Masten Buick GMC South responded

Thank you for the amazing 5-star rating! Whether it be in service or sales, I hope to see you again soon. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

February 14, 2022

Mal servicio ya tiene dos días mi carro y no me han podido dar el diagnóstico More

by FIGUEROAGERADO65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edward
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Feb 14, 2022 -

Beck & Masten Buick GMC South responded

Esta no es la experiencia que queremos generar. Por favor communiquese con nosotros para solucionarla juntos. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

February 13, 2022

All good in this dealership, Rocio give me a great service during the repairs, thanks. More

by Garzarodrigo2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
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Feb 15, 2022 -

Beck & Masten Buick GMC South responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

February 13, 2022

Amazing dealership and service department. Glad we purchased from them. Thank you for being so professional More

by PMBREWTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward
Report | Print
Feb 15, 2022 -

Beck & Masten Buick GMC South responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

February 12, 2022

The service department fixed all issues. There was a small problem with the new module but the service technician was able to resolve the issue. More

by IANGRAY57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaby Cano
Report | Print
Feb 14, 2022 -

Beck & Masten Buick GMC South responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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