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Beck & Masten Buick GMC South

Houston, TX

4.6
2,970 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,970 reviews

February 14, 2022

I am very pleased with the service I received, wishing the note was couple $100 lower More

by THEDOGBROWN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Hill
Feb 15, 2022 -

Beck & Masten Buick GMC South responded

Thank you for the amazing 5-star rating! Whether it be in service or sales, I hope to see you again soon. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

February 13, 2022

All good in this dealership, Rocio give me a great service during the repairs, thanks. More

by Garzarodrigo2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
Feb 15, 2022 -

Beck & Masten Buick GMC South responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

February 13, 2022

Amazing dealership and service department. Glad we purchased from them. Thank you for being so professional More

by PMBREWTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward
Feb 15, 2022 -

Beck & Masten Buick GMC South responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

February 12, 2022

The service department fixed all issues. There was a small problem with the new module but the service technician was able to resolve the issue. More

by IANGRAY57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaby Cano
Feb 14, 2022 -

Beck & Masten Buick GMC South responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

February 11, 2022

No comments every time I always get help.No comments, No comments every time I always get help. No comments, no comments no comments. Thanks More

by Susana
Recommend Dealer
Yes
Employees Worked With
Everardo, Rosie Hernandez
Feb 14, 2022 -

Beck & Masten Buick GMC South responded

Thank you for the amazing 5-star rating! Whether it be in service or sales, I hope to see you again soon. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

February 09, 2022

Always a pleasure to receive service from this dealership. You never feel pressured to purchase a service you do not need More

by donaldsavage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosie Hernandez, Manny Escalon
Feb 11, 2022 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

February 09, 2022

Great customer service, amazing staff members, clean establishment, great prices, and they do not hassle you to purchase. They inform you and allow you to make the choice. More

by SAMPAYRGIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosie Hernandez, Gaby Cano, Deanna Andrews, Arturo Gonzalez
Feb 11, 2022 -

Beck & Masten Buick GMC South responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

February 08, 2022

Friendly professional staff. Clean facility with plenty of customer amenities. The sales and service staff always remember me. More

by GKIMBRELL409
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toby Ohnesorge, Frank Nolden
Feb 09, 2022 -

Beck & Masten Buick GMC South responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

February 08, 2022

Went to drop off my truck for 3 days just so they can tell me they can do anything to duplicate the problem. More

by emanuel51carreon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Arturo Gonzalez
Feb 08, 2022 -

emanuel51carreon responded

Ok

February 08, 2022

Our salesperson Justin Ruppert and Manager Frank Nolden handled our purchase quickly and efficiently and had everything ready when we arrived from out of town to pick up our vehicle. Justin also gave us a More

by mereckas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ruppert
Feb 10, 2022 -

Beck & Masten Buick GMC South responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We look forward to working with you again soon! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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