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Beck & Masten Buick GMC South

Houston, TX

4.6
2,978 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,978 reviews

January 24, 2022

I’ve had my vehicle serviced for the same issue multiple times and I am still having issues. More

by JEMDELGADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mohammed Qureshi
Jan 31, 2022 -

Beck & Masten Buick GMC South responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 24, 2022

Customer service representative that assisted me listen to my issues and made accurate notes, everything was completely done. Thanks guys More

by Davidblack196022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaby Cano
Jan 25, 2022 -

Beck & Masten Buick GMC South responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 24, 2022

I feel very good. The service was great. The attention Was excellent. Simply the best More

by HELENUSA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rubén Leon
Jan 25, 2022 -

Beck & Masten Buick GMC South responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 23, 2022

Beck and Master has an excellent service center. Jacqueline at the express center is always very professional and courteous. More

by albert.e.alonzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline
Jan 25, 2022 -

Beck & Masten Buick GMC South responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 23, 2022

Jenny is a very nices lady I’ve ever met. Very helpful. Ima come again. More

by derylrolle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenny , Toby Ohnesorge, Jason Beck, Reed Vyrostec, Jorge Gomez, Orlando Pasasin, Rafael Benavides, Frank Nolden
Jan 25, 2022 -

Beck & Masten Buick GMC South responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 23, 2022

Great communication with the folks on the phone and an easy buying experience all the way round. I will shop here again. More

by Dr. B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
Jan 25, 2022 -

Beck & Masten Buick GMC South responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 23, 2022

Anthony Alvarez took excellent care of me.He gave me the Anthony Alvarez took excellent care of me. He gave me the type of service I asked him to provide and worked really hard to help me get what I wanted. More

by LOSSOULL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Alvarez, Mohammed Qureshi
Jan 25, 2022 -

Beck & Masten Buick GMC South responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 23, 2022

Granny got me in and out, I really appreciate her handling of my Yukon. She always does a good job. More

by DBATEMAN
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Beck & Masten Buick GMC South responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 21, 2022

the staff is great. the service cost quotes are changing and the price I paid is higher than the original quotes I was given. from the original price plus taxes is over than what I was told. I think it’s be More

by ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rosie Hernandez
Jan 31, 2022 -

Beck & Masten Buick GMC South responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 21, 2022

Frany does a fantastic job. I appreciate her assistance each time I come in for work More

by richard_waldman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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