Beck & Masten Buick GMC South

Frany does a fantastic job. I appreciate her assistance each time I come in for work each time I come in for work More

Toby and Rosie are a joy to work with. Professional, caring and intuitive. Thank you caring and intuitive. Thank you More

Great customer service staff food cars financing cleanings communications pricing on time service appointment great cleanings communications pricing on time service appointment great More

I Purchased a 2022 Yukon XL Denali. Will Hill the sales person did a good job. The sales manager was an arrogant non-customer service individual. That is the nicest words for the guy. I Would not buy anoth person did a good job. The sales manager was an arrogant non-customer service individual. That is the nicest words for the guy. I Would not buy another vehicle at B&M. I Had negotiated the deal and arrived at the scheduled time at the dealership to sign papers. The vehicle was completely covered in dirt on the outside and no detailing was done on interior. Vehicle was disgusting. They offered to clean it for me like they were doing me a favor. I was at the dealership for almost 6 hours. I live in Baton Rouge, LA and had a 5 hour drive home which put me home at almost midnight. I Had to spend $600 to have someone to clean and detail the vehicle Again, 6 hour ordeal and very disappointed in the way I was spoken to and treated. I should have walked away from the deal but I keep my word and I had said I would purchase the vehicle. I am not sure how many repeat customers that you have if this is the way you sale vehicles. Disappointed and disgusted. Wendell Welch More

Disappointed with service tech. Stated that my tires had wear when I just had bought them 3 days prior. Stated that I may need an allinment. Also that I needed wipers. My wipers are two months old. Did tech wear when I just had bought them 3 days prior. Stated that I may need an allinment. Also that I needed wipers. My wipers are two months old. Did tech actually check these things or did he just go by milage? Tech left me with more questions than answers. This is very troubling. I understand that Covid has made a big impact on employees. But I would appreciate valid assessments More

Found the people to be professional and salesmanship great Show me a great vehicleI would recommend to other people I know great Show me a great vehicleI would recommend to other people I know More

Fast Curtius friendly good service if I would have made an appointment things would have been a little faster so now I know I can do appointments now an appointment things would have been a little faster so now I know I can do appointments now More

Daniel and the staff are great. The customer service is always on point and the service techs never disappoint. always on point and the service techs never disappoint. More

Spite the problems with the truck having to schedule three service visits and delay on parts coming in, overall great service from the service team. Manager Daniel Woods was very prompt on communicatio three service visits and delay on parts coming in, overall great service from the service team. Manager Daniel Woods was very prompt on communications and carried a sense of urgency to our matter. Showed us he cared and made us feel important. More

Very courteous and professional. Diagnosis of my concern immediately and gave me an approximation of how long service would be. immediately and gave me an approximation of how long service would be. More