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Beck & Masten Buick GMC South
Houston, TX
2,978 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 2,978 reviews
Verified Customer
January 13, 2022
Came in on an appointment for a passenger window replacement. When I arrived was told the window would take 3-5 days to arrive. Had to speak with management who then informed me my repair would be replacement. When I arrived was told the window would take 3-5 days to arrive. Had to speak with management who then informed me my repair would be complete within 4 hours (same day). Prior to arrival I spoke with someone on the phone who informed me the total price for parts & repair would be $350. At completion of service I was builder $509. Two days prior I came in for an appointment for an oil change. Appointment time 2pm, my vehicle didn’t go in the back to get serviced until 5pm. I’m totally dissatisfied with this dealership!! More
by browndmx2000
Employees Worked With
Other Employees :
Rosie Hernandez, Gaby Cano, Deanna Andrews, Gina Saez, Elyza Sanchez, Nora Torres
January 13, 2022
Clean, friendly, knowledgeable, an timely ,professional ,reliable, customer service, professional, courtesy, service personnel helpful, an awful solutions. ,reliable, customer service, professional, courtesy, service personnel helpful, an awful solutions. More
by MAJOR6060
Employees Worked With
Gaby Cano
January 12, 2022
Frany does a fantastic job! I appreciate all the updates and always being on time. and always being on time. More
by richard_waldman
Employees Worked With
January 11, 2022
Working with the team at Beck & Masten South has been nothing but an amazing experience. My vehicle had been on order for close to 9 months given the current chip shortage delays, but with consistent co nothing but an amazing experience. My vehicle had been on order for close to 9 months given the current chip shortage delays, but with consistent communication and updates keeping me in the loop every step of the way, the wait was much more bearable. Both Tanner and Anthony treated me as if I was “one of the family” and not just another “transaction”. I will definitely be a repeat customer in the future and hope all that purchase through Beck & Masten South have the same amazing experience as I did. More
by jadonovan1980
January 11, 2022
Todos son muy amables y la comunicación para saber de el servicio está muy bien gracias por todo servicio está muy bien gracias por todo More
by VELASQUEZ_61
Employees Worked With
Other Employees :
Rosie Hernandez, Manny Escalon, Gaby Cano, Deanna Andrews, Arturo Gonzalez, Gina Saez, Elyza Sanchez, Nora Torres
