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Beck & Masten Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
2,978 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,978 reviews

January 05, 2022

Service was quicker then promised. Gabby kept me informed about when my vehicle was going to be ready. Thank you. More

by DRECHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaby Cano
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Jan 06, 2022 -

Beck & Masten Buick GMC South responded

Thanks for the great feedback! We're very happy that Gabby was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 04, 2022

Lies after lies just be honest. When they want to sell they say anything, thank yall More

by MENDEZGEORGE13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gaby Cano
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Jan 06, 2022 -

Beck & Masten Buick GMC South responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 04, 2022

Beck and Masten was able to get me in with only - 2-hour notice. I was in and out within an acceptable timeframe from when my appt time slot started. More

by TRACYDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David in Service
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Jan 06, 2022 -

Beck & Masten Buick GMC South responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 04, 2022

Exselente servicio… doy gracias a mis Rossy me alludo Marabilloso todo muchas gracias , estoy feliz More

by Rosalba Cantu
Customer Service
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
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Jan 06, 2022 -

Beck & Masten Buick GMC South responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sinceremente, Victoria Gilliland- vgilliland@beckmasten.net

January 03, 2022

Service was completed in a timely manner. The repair was very professionally done. I have no complaints More

by RCLOUTMAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edward
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Jan 05, 2022 -

Beck & Masten Buick GMC South responded

RCLOUTMAN, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 01, 2022

I was worried about my truck but Edward took care of everything and I thank him very much. And the job was completed fast. Thank you More

by JOERIVERA67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward
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Jan 04, 2022 -

Beck & Masten Buick GMC South responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

Jan 04, 2022 -

JOERIVERA67 responded

My truck is running like a champ. Thank you Edward and Beck and Masten

December 31, 2021

The service was awesomely good and the best manager ever a good professional people there, greatest communication and knowledge 1000 stars for the dealership 👍👍👍👍👍👍💯💯💯💯 More

by velazquezfrancisco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MR DANIEL WOOD
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Jan 03, 2022 -

Beck & Masten Buick GMC South responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

Jan 03, 2022 -

velazquezfrancisco responded

I appreciated what this dealership was done on my 2013 GMC Sierra truck and specially to Mr Daniel Wood 1000STARS FOR HIM 💯💯💯💯👍👍👍👍👍

December 31, 2021

Call Toby. Best, quickest easiest guy I have ever bought a car from. Straight shooter in a crazy biz. Rare find. More

by KREDMOND0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toby Ohnesorge, Mohammed Qureshi
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Jan 03, 2022 -

Beck & Masten Buick GMC South responded

We cannot thank you enough for your wonderful review of Beck & Masten Buick GMC South and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

December 31, 2021

Good service and my vehicle was repaired in a timely manner. The staff was very friendly. More

by IDGORDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2022 -

Beck & Masten Buick GMC South responded

Thank you for the feedback! We are happy to hear about your positive experience at Beck & Masten Buick GMC South, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

December 31, 2021

Prompt when you first come in, polite people. Took care of me right way, with an appointment. More

by delgadomartha12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2021 -

Beck & Masten Buick GMC South responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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