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Beck & Masten Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
2,939 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,939 reviews

November 20, 2021

Came in to get an oil change David was my service advisor he was friendly I was in and out in about an hour. No issues More

by SEANMCMAHON901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David service dept
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Nov 22, 2021 -

Beck & Masten Buick GMC South responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 20, 2021

Easy to deal with great salesman friendly fast and convenient location will be back soon More

by LHTS1984
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Beck
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Nov 22, 2021 -

Beck & Masten Buick GMC South responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 19, 2021

My car has been in there for 4 weeks beginning to wonder if I'm going to get it back and no loaner either. Every week I call its going to be ready next werk More

by vturner0714
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eduardo not sure
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Nov 24, 2021 -

Beck & Masten Buick GMC South responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 19, 2021

Jose was a awesome salesman I advice everyone go to him he is great good More

by mcdonald83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Cuellar
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Nov 20, 2021 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 19, 2021

Great experience and fast service. Camilo is a great sales guy! Would recommend sending customers More

by LOLA2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camilo
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Nov 20, 2021 -

Beck & Masten Buick GMC South responded

We cannot thank you enough for your wonderful review of Beck & Masten Buick GMC South and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 19, 2021

Great Dealership! Trade with them new / used over the years.. Tanner Is the young gun best salesman More

by Castnblast
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Fincher, Jason Beck
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Nov 20, 2021 -

Beck & Masten Buick GMC South responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 18, 2021

Fast and reliable service every time. The staff are friendly and easy to deal with. More

by deck1001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaby Cano
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Nov 22, 2021 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 18, 2021

I would like to say I had a good experience with Beck and Master and the salesman Toby was good 👍 More

by WLENZY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Toby Ohnesorge
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Nov 19, 2021 -

Beck & Masten Buick GMC South responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 18, 2021

I would recommend Beck and Masten to anyone!! Great I would recommend Beck and Masten to anyone!! Great service and promptness! It was only my 1st time there but I think I have found a new garage for More

by Ruthbaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carla
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Nov 19, 2021 -

Beck & Masten Buick GMC South responded

We cannot thank you enough for your wonderful review of Beck & Masten Buick GMC South and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 18, 2021

Fast and efficient. I brought in two vehicles and Daniel Wood was very knowledgeable and helpful. More

by LEHMANMARJORIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Wood, 5 stars
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Nov 19, 2021 -

Beck & Masten Buick GMC South responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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