Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Beck & Masten Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
2,941 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
Contact Dealership

12820 Gulf Fwy

Houston, TX

77034

Directions

By Type

Showing 2,941 reviews

November 12, 2021

Awesome customer service!!! Thank you Andrew for your hospitality and keeping my service on schedule! More

by awmsr
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew in the service Dept
Report | Print
Nov 15, 2021 -

Beck & Masten Buick GMC South responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Georgia Aplon gaplon@beckmasten.net

November 12, 2021

Had a 11: 40 am appointment for oil change didn’t leave till 1: 20 pm to long More

by FRUMENCI_OLVERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karla
Report | Print
Nov 24, 2021 -

Beck & Masten Buick GMC South responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 12, 2021

Jaqui was great ! The oil was changed, my truck was returned clean and on time. More

by DICKSON45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaqui
Report | Print
Nov 15, 2021 -

Beck & Masten Buick GMC South responded

Hello, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Beck & Masten Buick GMC South. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Georgia Aplon gaplon@beckmasten.net

November 12, 2021

Everyone was very professional and friendly and treated me with respect. It was a very quick purchase. More

by GLENBETHKE879
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
Report | Print
Nov 15, 2021 -

Beck & Masten Buick GMC South responded

Hello, we always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that our team treated you with the respect you deserve. Congratulations on your vehicle! If there is anything else that we can do for you, please don’t hesitate to reach out. Sincerely, Georgia Aplon gaplon@beckmasten.net

November 11, 2021

The staff was courteous, professional and willing to answer any questions I had concerning the service on my vehicle. More

by Hal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqulynn
Report | Print
Nov 12, 2021 -

Beck & Masten Buick GMC South responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Georgia Aplon gaplon@beckmasten.net

November 11, 2021

B&M service department is awesome...always doing great and timely work on my vehicles. GABY is awesome and always greets with a smile... More

by Ally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaby Cano
Report | Print
Nov 12, 2021 -

Beck & Masten Buick GMC South responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Georgia Aplon gaplon@beckmasten.net

November 10, 2021

Excellent customer service by the time you get there and the time you are out With your vehicle More

by Freddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
Report | Print
Nov 12, 2021 -

Beck & Masten Buick GMC South responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Georgia Aplon gaplon@beckmasten.net

November 10, 2021

Rosie helped me with my engine light and get the tech to work on it right away. More

by rkimpson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
Report | Print
Nov 12, 2021 -

Beck & Masten Buick GMC South responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Georgia Aplon gaplon@beckmasten.net

November 09, 2021

My sales person is really cool And he was very knowledgeable of making the deal go right More

by SLICKRICKXYZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Nov 10, 2021 -

Beck & Masten Buick GMC South responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Georgia Aplon gaplon@beckmasten.net

November 08, 2021

People who work at this dealership are knowledgeable and willing to help in any way. Good rapport and friendly atmosphere. Manager is visible and interactive, somewhat unusual than others, but great to wit More

by SONNYMORENO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2021 -

Beck & Masten Buick GMC South responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Georgia Aplon gaplon@beckmasten.net

1
...
165
166
167
...
295