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Beck & Masten Buick GMC South
Houston, TX
2,978 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 2,978 reviews
Verified Customer
October 13, 2021
For me the Service department at a dealership is 99% of what will make or break my decision to be a repeat buyer/customer. Beck & Masten service department does an excellent job of communication and servi what will make or break my decision to be a repeat buyer/customer. Beck & Masten service department does an excellent job of communication and service. About a year ago, I purchased a 3 oil change/tire rotation service for my 2019 Avenir. When I brought in my vehicle for the 3rd one, the package had expired by a few days (there should not be an expiration on prepaid service). I was told it had expired and they called over the manager, who made a decision that literally was the decision that would determine If my next vehicle would be purchased from Beck & Masten (I did not tell him this), he made the right call to honor my service agreement. Kudos because I wonder how often these little customer care decisions go unnoticed, I want to let you know you’ve kept a customer for a seemingly thing. More
by Robin Enochs
Employees Worked With
Daniel 5 stars
October 13, 2021
I booked appointment several days ahead of time,and when I showed up I was taken care of immediately. Everyone was very friendly and I was out quickly. I showed up I was taken care of immediately. Everyone was very friendly and I was out quickly. More
by ROBERTGILCHREST
Employees Worked With
David
October 13, 2021
Super ServiceIn and out quickly very knowledgeable Super Service In and out quickly very knowledgeable service very friendly would definitely go back. Super Service In and out quickly very knowledgeable service very friendly would definitely go back. More
by Bla
Employees Worked With
Daniel & Kathy
October 12, 2021
Transmission is still not shifting correctly. The down shift is very hard. Service writer was great but not unfit info for shift is very hard. Service writer was great but not unfit info for More
by gonzo1313
Employees Worked With
October 11, 2021
False advertising. Rude. Con-artists. Screw you over. Liars. Make up document so you really don’t stand a chance to go against them. Called Thursday they started pointing fingers at each other but no on Liars. Make up document so you really don’t stand a chance to go against them. Called Thursday they started pointing fingers at each other but no one has the xxxxx to admit to what they did wrong. Bunch of lieing bullxxxxers stir away from this place. They’re a joke. More
by Jen.infante31
Employees Worked With
Richard Whol, Manny Escalon, Jorge Gomez, Rafael Benavides
