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Beck & Masten Buick GMC South

Houston, TX

4.6
2,978 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,978 reviews

September 29, 2021

Smooth & calm and Kept me updated until Jenny Andaur delivered to our house in Louisiana More

by weldon_collins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Andaur
Sep 29, 2021 -

Beck & Masten Buick GMC South responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to you being of service again in the future! Sincerely, Georgia Aplon gaplon@beckmasten.net

September 29, 2021

Im happy with the service and I recomend customers to buy at this location great service More

by GLORIARAZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
Sep 30, 2021 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Georgia Aplon gaplon@beckmasten.net

September 29, 2021

Rocio was a great help. Great service and helpful employees. Quick turn around too! Thanks! More

by acbarr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
Sep 30, 2021 -

Beck & Masten Buick GMC South responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Georgia Aplon gaplon@beckmasten.net

September 29, 2021

Gaby was so helpful and efficient with my auto. Fast, friendly service, personnel service excellent. More

by MVJ1970
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gaby Cano
Sep 30, 2021 -

Beck & Masten Buick GMC South responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Georgia Aplon gaplon@beckmasten.net

September 28, 2021

Marcos at B&M worked hard at making me a deal that I’d be happy with. Thank You Marcos! More

by Rachel’s GMC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Qureshi
Sep 28, 2021 -

Beck & Masten Buick GMC South responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Georgia Aplon gaplon@beckmasten.net

September 27, 2021

B&M South was easy to deal with, transparent, and kept all of their promises from our first discussion to contract signature! More

by Sjlucchesi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Vega
Sep 28, 2021 -

Beck & Masten Buick GMC South responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Georgia Aplon gaplon@beckmasten.net

September 26, 2021

When I walk in nobody say hi everybody was doing their business and not paying attention to the customers but I can say that my service advisor was a very nice person and professional More

by GALLARDOSABAS
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Beck & Masten Buick GMC South responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Georgia Aplon gaplon@beckmasten.net

September 25, 2021

Was very please with the service and customer service that my rep David provided very pleasant More

by Salazaredubelza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Beck, Reed Vyrostec, Jorge Gomez, Orlando Pasasin, Deanna Andrews, Arturo Gonzalez, Frank Nolden
Sep 27, 2021 -

Beck & Masten Buick GMC South responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

September 25, 2021

Rosie is an excellent service advisor. She hss always met and exceeded my expectations . I. More

by OTOVIAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
Sep 27, 2021 -

Beck & Masten Buick GMC South responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

September 25, 2021

A great place! A+ for everyone! Telling everyone about my experience! Already made calls! Great! More

by toughplay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Cuellar, A+!!!, Manny Escalon
Sep 27, 2021 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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