Beck & Masten Buick GMC South

Bought three vehicles so for . Great service that I need to have . The staff are great in knowing how to take car of there customers. to have . The staff are great in knowing how to take car of there customers. More

Great customer service. Gaby Cano is an outstanding person. She is very kind and takes time to world with the customer person. She is very kind and takes time to world with the customer More

Great customer service by Ms Rosie. The rest of the staff don’t say anything to you as a customer. They just look at you. Hopefully in the future that’s something Beck and Masten service can work on. don’t say anything to you as a customer. They just look at you. Hopefully in the future that’s something Beck and Masten service can work on. More

Made appointment to have a key made for my truck. Dropped off my truck. Was called about an hour and half later stating my truck was ready for me to pick up. Used the new remote to locate and unlock my truck off my truck. Was called about an hour and half later stating my truck was ready for me to pick up. Used the new remote to locate and unlock my truck. When I got home I tried the door key. It did not work. I called back and was told that the tech had verified the key and there may be a burr on it. The cuts on both side of the new key did not look the same as the original key. Drove straight back to the dealership. The key was supposedly recut and cleaned. Now it works. After asking the service advisor what Beck& Masten could offer me for the inconvenience she offered a free oil change. An hour and a half after I left the dealership, I received a text that my truck was ready for pickup??? More

Excellent service. Very accommodating! David was very helpful in setting up an appointment and in updating us as service proceeded. helpful in setting up an appointment and in updating us as service proceeded. More

I have taken my Yukon Denali in 6 times for service to get a rattle fixed. It’s still not done. I have also been waiting on a part for the roof rack and have had zero communication on when it will be here get a rattle fixed. It’s still not done. I have also been waiting on a part for the roof rack and have had zero communication on when it will be here. I was told over 3 weeks ago. I am getting super close to 36k so now I am not able to drive my vehicle as I wish. More

Friendly staff and fast services as well. Thank you for answering my questions and concerns answering my questions and concerns More

THE GUY WAS VERY HELPFUL AND I GOT MY VEHICLE BACK IN A TIMELY MANNER. TIMELY MANNER. More

The service representative was very rude and even after her mistake that cost us four more days of dealing with this she never once apologized for her mistake on entering the wrong vehicle information whic her mistake that cost us four more days of dealing with this she never once apologized for her mistake on entering the wrong vehicle information which caused such a long delay. Being in the car business for over 20 years I would for sure send this employee for some customer service training. More

Awesome service knowledgeable friendly easy buy I've sent clients and know one ever dissatisfied clients and know one ever dissatisfied More