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Beck & Masten Buick GMC South

Houston, TX

4.6
2,978 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,978 reviews

September 16, 2021

I loved the fact that there was PLENTY of representatives out side waiting to accommodate my every need on my new 2021 GMC Sierra Black Widow Truck. More

by KELLY.HARPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Fincher, Rosie Hernandez, Manny Escalon
Sep 17, 2021 -

Beck & Masten Buick GMC South responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

September 16, 2021

I had a great salesman and good Financial person definitely I will recommend a salesperson and my financial 2 g m c back &masten More

by FEDERICO33ALVAREZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember his name. You know who I am talking about about my financial he's a great man he did help me alot, Rafael Benavides
Sep 16, 2021 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

September 14, 2021

I purchased a truck from Beck and Masten Buick GMC South after finding a truck on their lot during a trip to Houston, Texas and completed the purchase thereafter by phone after returning to my home State of More

by Rlusetti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Andaur
Sep 14, 2021 -

Rlusetti responded

Jennifer Andaur was wonderful to work with. She is a true asset to your business. Please tell her thank you on my behalf. Thanks, Randy Lusetti

September 13, 2021

Very quick and easy process helped me in many ways and everyone was very kindhearted More

by Ruby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Cuéllar
Sep 14, 2021 -

Beck & Masten Buick GMC South responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

September 12, 2021

Andrew was very helpful, I arrived before my rep got in my appointment was scheduled in error at the North store & he scheduled me in right away More

by Drahcirai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Sep 14, 2021 -

Beck & Masten Buick GMC South responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

September 12, 2021

This is my first time to have my vehicle service in this location and quite frankly I was a little apprehensive but the service personnel are so friendly and accommodating. They communicated all that was ne More

by lenriqz76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Beck & Masten Buick GMC South responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

September 09, 2021

Amazing, Recommended, five star review! While, from the purchase of the vehicle, easily done, best experience ever, Jason, tabi, we're great and the sills buzz was fantastic experience grants all the way t More

by Staceybarnett1976@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew service department , Toby Ohnesorge, Jason Beck
Sep 10, 2021 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

September 09, 2021

Quality service but the constant up selling is absolutely terrible business practice. I it's best to take care of the customer service needs first. :) More

by Kiki Dugie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Arturo Gonzalez
Sep 14, 2021 -

Beck & Masten Buick GMC South responded

Kiki, we appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

September 08, 2021

I sold a truck to Dustin Ybanez. The experience was courteous and professional he offered me exactly what I was expecting for my truck thanks More

by Marlon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Ybanez
Sep 10, 2021 -

Beck & Masten Buick GMC South responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

September 08, 2021

This is my 2nd truck from here and overall things have been wonderful. If I need another truck it mostly would be purchased at this location More

by kenneth.starling@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
Sep 10, 2021 -

Beck & Masten Buick GMC South responded

Thank you for leaving us this great review, Kenneth. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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