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Beck & Masten Buick GMC South
Houston, TX
2,969 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 2,969 reviews
August 12, 2021
Another smooth service appointment. Friendly service rep, pleasant waiting facility, well done service work. I have always used BMS service and will continue to do so in the future. pleasant waiting facility, well done service work. I have always used BMS service and will continue to do so in the future. More
by duncan1971
Verified CustomerEmployees Worked With
August 10, 2021
Staff are very professional and friendly. Service was fast and efficient. Very well run business. I would definitely recommend to anyone in need of service. fast and efficient. Very well run business. I would definitely recommend to anyone in need of service. More
by cchapron1971
August 10, 2021
Easy set appointment, easy drop off, but transmissions specialist wasn't available. I had to call the next day to find out status of repair. When bringing car around to me the tech guy set off my beeper o specialist wasn't available. I had to call the next day to find out status of repair. When bringing car around to me the tech guy set off my beeper on my car and walked past it twice. Franny came out and walked right to car. It was like he didn'twant to retrievemy car. I don't understand.. More
by schoolmum46
Employees Worked With
August 10, 2021
Good service good work. The shop completed the jobs with professional and good timely service with good personal. I have no problem set my appointment. professional and good timely service with good personal. I have no problem set my appointment. More
by Bhughes1961
Employees Worked With
Other Employees :
Rosie Hernandez, Manny Escalon, Gaby Cano, Deanna Andrews, Arturo Gonzalez, Gina Saez, Elyza Sanchez, Nora Torres
August 09, 2021
Jennifer was excellent and a great communicator. I was able to get in and out. I would deal with her anytime. Thank you for the transaction. able to get in and out. I would deal with her anytime. Thank you for the transaction. More
by JHARGROVE61
Employees Worked With
Jennifer passasin
August 09, 2021
The attendant outside was very accommodating and directed me to the inside service representative and took care of us with constant awareness and notified easily via text and phone once our vehicle was ready me to the inside service representative and took care of us with constant awareness and notified easily via text and phone once our vehicle was ready. The whole process was smooth and easy! More
by TRACYDY
Employees Worked With
David , Deanna Andrews
August 08, 2021
We received a quick and fair price on our purchase and trade with Tanner and appreciate the professional and personalized work from him and Beck and Masten that we went back and purchased another exact ve trade with Tanner and appreciate the professional and personalized work from him and Beck and Masten that we went back and purchased another exact vehicle. More
by TAMBRAHALSTEAD
Employees Worked With
Tanner Fincher , Mohammed Qureshi
August 07, 2021
They fixed a wrong when they didn’t have too and I really appreciate it. Orlando did everything in his power to turn a bad situation good appreciate it. Orlando did everything in his power to turn a bad situation good More
by TYLERGABBERT
Employees Worked With
Other Employees :
Mohammed Qureshi, Rosie Hernandez, Orlando Pasasin
August 07, 2021
Got me in really quick and offered me an Uber ride but I had other arrangements. Thanks Marisol! I was in for my complimentary oil change and tire rotation. had other arrangements. Thanks Marisol! I was in for my complimentary oil change and tire rotation. More
by CAROUTHERSCHRIS
Employees Worked With
Marisol
