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Beck & Masten Buick GMC South

Houston, TX

4.6
2,987 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,987 reviews

January 11, 2025

The service agent was unsatisfactory. She delayed calling us and keeping us informed. Did not follow through with extended warranty calls. Postponed taking the next step for a smooth tran More

by Noralitic
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrea
Jan 16, 2025 -

Beck & Masten Buick GMC South responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Elvin Carrera Service Manager ecarrera@group1auto.com

January 10, 2025

Great service, great staff. Good dealership to work with. I would highly recommend them to everyone. More

by Jay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Alvarez
Jan 12, 2025 -

Beck & Masten Buick GMC South responded

Hi Jay, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Beck & Masten Buick GMC South

January 09, 2025

Great sales representative and management were very easy to work with completely recommend this my second time purchasing a vehicle form there would definitely go back! More

by marcoarobles90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ena Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Pasasin
Jan 11, 2025 -

Beck & Masten Buick GMC South responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2025

Andrea was awesome and very helpful and professional! She was quick and very easy to deal with. I had a very good experience at the dealership today. If needed I will be back for service. More

by Roger.Thurmond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Belman
Jan 09, 2025 -

Beck & Masten Buick GMC South responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Buick GMC South! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 04, 2025

This dealership really helped me out getting approved for a truck i was so excited that i was able to get approved thanks to the big head manager Benjamin, along with his crew Anthony Morali, Roy Wolf, and t More

by Lorenasetts89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis rodriguez, Benjamin Richert, Roy Wolf, Marco Negrete
Jan 05, 2025 -

Beck & Masten Buick GMC South responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Buick GMC South! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 03, 2025

I made appointment to do a oil change and the service advisor was really nice Miss Rosie give me a choice and told me about this special deal to save money and I buy the deal tanks for everything it was More

by Josecespedes253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
Jan 04, 2025 -

Beck & Masten Buick GMC South responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 03, 2025

Got an oil change service was good didn’t take long thank you so much More

by Karshannaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez, Albert Ramirez
Jan 05, 2025 -

Beck & Masten Buick GMC South responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 02, 2025

I prefer a respectful but no-nonsense approach with an honest salesperson when I purchase vehicles. Rafael was all of that, respectful, responsive, and we were able to make the purchase a seamless experie More

by Greg
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
Jan 04, 2025 -

Beck & Masten Buick GMC South responded

Hi Greg, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 31, 2024

The best service that anyone could ask for. I was pleasantly surprised. Thank you Claudia.l have bought five or six Buicks from Beck and Masters but this is the first time that I have felt thi More

by Lefty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claudia Arredo
Jan 02, 2025 -

Beck & Masten Buick GMC South responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 30, 2024

Looking for the best car deal? Look no further! Thanks to Rafael Benavidez we scored an amazing deal on our new ride. If you're in the market for a car, he's the guy to call. Highl More

by Hernandez9590
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
Jan 01, 2025 -

Beck & Masten Buick GMC South responded

Hello, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC South. We are always more than happy to assist you if anything else comes up. Take care!

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