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Beck & Masten Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
2,966 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,966 reviews

December 21, 2024

Good service , Shane was great help, he kept me up to date on my vehicle. Everything went smooth and easy. More

by Anaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Shane
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Dec 24, 2024 -

Beck & Masten Buick GMC South responded

Hi Anaya, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC South. Feel free to reach out to us if you need anything. Have a wonderful day.

December 21, 2024

Easy to schedule an appointment online and just drop off car at dealer and pickup when ready. Convenient way to get maintenance completed on car. More

by Gmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adalberto Martinez
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Dec 24, 2024 -

Beck & Masten Buick GMC South responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 20, 2024

Great dealership, had an amazing welcome in and had variety of trucks, very professional and made the buying process nice and simple More

by Servando Osorio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Qureshi, Fernando Valdez
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Dec 21, 2024 -

Beck & Masten Buick GMC South responded

Hi Servando, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 19, 2024

Bought a New Buick Envista for my daughter, Rafael was very professional made the buying process so easy. If your looking for a vehicle please ask for Rafael Benavides he’s a Great Salesman and will treat More

by Kmartinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides, Roy Wolf
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Dec 21, 2024 -

Beck & Masten Buick GMC South responded

Hello, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC South. We are always more than happy to assist you if anything else comes up. Take care!

December 19, 2024

Ada was one of the very best sales ladies I've ever encountered very concerned with all my needs and make sure I got the correct vehicle, Orlando was the sales manager that was interested in any of my More

by batmanxavier@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammed Qureshi
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Dec 21, 2024 -

Beck & Masten Buick GMC South responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 17, 2024

The Service Dept. always treats me very well, but esp. takes care of my car in a timely manner. I really think my Service Advisor, William, really cared about getting More

by vjbTexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
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Dec 20, 2024 -

Beck & Masten Buick GMC South responded

Hi, we are very happy William could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 14, 2024

Great dealership the has a variety of vehicles very nice trucks and the customer service is is also great didn’t have to to wait long I would recon and this dealership to all my friends and family and the s More

by Olveradiana05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
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Dec 15, 2024 -

Beck & Masten Buick GMC South responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 13, 2024

The service department will deter me from buying a vehicle in the future. Call me. More

by Pontifes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrea Belman, Assistant Service Manager
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Dec 22, 2024 -

Beck & Masten Buick GMC South responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Elvin Carrera Service Manager ecarrera@group1auto.com

December 12, 2024

The best customer service I’ve had at a dealership. Everyone was so nice and helpful! Anthony and the other managers were so welcoming and Ena was nothing more than amazing ! She knows exactly what she More

by kalynn gray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ena Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Richert
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Dec 13, 2024 -

Beck & Masten Buick GMC South responded

Hi Kalynn, thank you for your kind review; we are happy to pass along your comments to Anthony, Ena and the team here at Beck & Masten Buick GMC South! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 12, 2024

The dealership was pretty and welcoming. I loved their Christmas decor. Friendly staff and receptionist More

by Jennifer p
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ena Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammed Qureshi, Orlando Pasasin, Willie Hill
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Dec 13, 2024 -

Beck & Masten Buick GMC South responded

Hi Jennifer, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC South. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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