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Beck & Masten Buick GMC South
Houston, TX
2,959 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 2,961 reviews
July 27, 2021
I made an appointment for an oil change and the young lady mentioned that I had a recall on my truck. The airbag needed to be replaced, so I had it replaced and did not have to come back for another repa lady mentioned that I had a recall on my truck. The airbag needed to be replaced, so I had it replaced and did not have to come back for another repair More
by ROBERT.GARZA
Verified CustomerEmployees Worked With
Marisol
July 27, 2021
Was very pleased with the service and everything was simple and went well. Was pleased that I did not have to put down payment on car. simple and went well. Was pleased that I did not have to put down payment on car. More
by DXBROUSSARD69
Employees Worked With
July 26, 2021
I have owned my car for four months and has been for service twice and neither of the issues have been completed will be there again next week so frustrating. service twice and neither of the issues have been completed will be there again next week so frustrating. More
by rrojas920
Employees Worked With
Gaby Cano
July 26, 2021
Not satisfied with the outcome of the mechanical issue result. I still have the same issue. Also no loaner cars available at the time of servicing. result. I still have the same issue. Also no loaner cars available at the time of servicing. More
by RGarza
Employees Worked With
Rosie Hernandez
July 25, 2021
Very profesional on every thing good Custumer service all ways on time I have ben a Custumer from 2008 thil now hope they keep up the good job ways on time I have ben a Custumer from 2008 thil now hope they keep up the good job More
by RENERDZ75
Employees Worked With
Other Employees :
Rosie Hernandez, Manny Escalon, Gaby Cano, Deanna Andrews, Arturo Gonzalez, Gina Saez, Elyza Sanchez, Nora Torres
July 24, 2021
Daniel, the service manager, is a very knowledgeable and professional guy. He is efficient and manages his service drive very well. I had an issue recently and he helped me quickly to solve the issue. professional guy. He is efficient and manages his service drive very well. I had an issue recently and he helped me quickly to solve the issue. More
by Maghan J
Employees Worked With
Other Employees :
Daniel, Rosie Hernandez, Manny Escalon, Gaby Cano, Deanna Andrews, Arturo Gonzalez, Gina Saez, Elyza Sanchez, Nora Torres
July 23, 2021
Said my truck was fine. Drove off the lot break failure light came on. Pulled into another dealership and sold it. Bought a new 2500 Gaby would not return my call. Tried getting someone to appraise my truc light came on. Pulled into another dealership and sold it. Bought a new 2500 Gaby would not return my call. Tried getting someone to appraise my truck they said I had to go up there to do it when they had my truck. All around very poor experience will never return. More
by Break failure guy
Employees Worked With
Gaby Cano
July 23, 2021
Great price, great financing, great sales experience, service has been great, managers are great too . Everyone was awesome. Buying a 2nd car soon. Will be back. service has been great, managers are great too . Everyone was awesome. Buying a 2nd car soon. Will be back. More
by SEILER4219
Employees Worked With
Other Employees :
Jason Beck, Mohammed Qureshi, Shannon Eiler, Orlando Pasasin, Frank Nolden
