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Group 1 Buick GMC South
Houston, TX
3,214 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 3,214 reviews
May 30, 2026
Great people and service. Go see Anthony Alvarez for your next new car. Also if your car is in need of service, Go see Claudia A and Gil in the service dept. They will take ca Go see Anthony Alvarez for your next new car. Also if your car is in need of service, Go see Claudia A and Gil in the service dept. They will take care of you. More
by RAY GALVAN
Employees Worked With
CLAUDIA ARREDENDO
May 30, 2026
Making an appointment online for service was easy. Also, my request for a particular service advisor was accommodated. Gil compos was friendly and professional. He stated it would be an hour for the a Also, my request for a particular service advisor was accommodated. Gil compos was friendly and professional. He stated it would be an hour for the alignment. I waited for my vehicle to be serviced and after 1.5 hours it was not complete. Gill explained that the service bay was given away to cars with oil changes. It would be another 1 to 2 hours. He did offer an Uber to take me home. I chose to pick up my car the next morning. And it was out and ready for me when I arrived at 7:30 AM. More
by s_walkerjr
Employees Worked With
Gul Campos
May 30, 2026
My vehicle was in this dealership for 67 days in then another 20 + days after the warranty repair was approved. The warranty company called me multiple times because Group1 South service was unresponsive another 20 + days after the warranty repair was approved. The warranty company called me multiple times because Group1 South service was unresponsive. I came to pickup my vehicle only to find the repair was not done. I asked for the service manager's assistance (Hannah), and she came out of her office, looked at me, then walked away. We gave her the nickname "Hands Off Hannah". I left a message with the GM before I finally got some traction. The people seem nice, but the service I received was unacceptable. More
by Ivory.youngblood
Employees Worked With
Hannah
May 26, 2026
I had an appointment and was seen right away, kindly greeted and service rep was informative. My wait was normal and I was kept abreast of everything being done so my vehicle. greeted and service rep was informative. My wait was normal and I was kept abreast of everything being done so my vehicle. More
by williams.v.e3
Employees Worked With
Rocio Hernandez
May 26, 2026
I was able to get a 2026 Buick Encore and everyone that spoke to me was very kind and courteous and very helpful to me. spoke to me was very kind and courteous and very helpful to me. More
by Charn
Employees Worked With
May 23, 2026
Awesome as always what else can I say! Even when there’s a problem, a mixup or misunderstand, they’re always quick to fix it😁 I am a deeply satisfied customer, three times over Even when there’s a problem, a mixup or misunderstand, they’re always quick to fix it😁 I am a deeply satisfied customer, three times over More
by ShondaDay
Employees Worked With
Elven, the Service Manager and Jessica, Service Advisor
May 22, 2026
Group 1 is my favorite dealership in the Houston area. They really know how to take care of their customers. They really know how to take care of their customers. More
by racostello
Employees Worked With
May 18, 2026
No hassle, true to their word, a joy to work with. Would use them again! Would use them again! More
by mindyrn1
May 16, 2026
Came in knowing what I wanted and they brought me exactly that. Very detailed and helpful overall that. Very detailed and helpful overall More
by Bryanjohnjosue
Employees Worked With
May 15, 2026
Great job! Service dept was on the ball today. In n out in no time. Service dept was on the ball today. In n out in no time. More
by scarbrough5252
Employees Worked With
