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Beck & Masten Buick GMC South

Houston, TX

4.6
2,954 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,954 reviews

July 08, 2021

All trucks are too expensive this prices are crazy I recommend not to buy trucks right now , the only reason I’m buying is because I really need that truck More

by SORTOMARCO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard wolf, Reputation .com
Jul 09, 2021 -

Beck & Masten Buick GMC South responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to work with you again in the future. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

July 07, 2021

They had Good service. Have Quick response to questions. The Knowledgeable staff was helpful. Service was completed in a timely manner and done professionally. Great experience More

by FLO380
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisol
Jul 09, 2021 -

Beck & Masten Buick GMC South responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

July 07, 2021

The staff and service personnel were very helpful and curtious.It was a very good experience.The service was prompt and very professional everything was great. More

by BWISNOSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Jul 09, 2021 -

Beck & Masten Buick GMC South responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

July 07, 2021

Chris Dominguez was great in listening to my wants and needs! He found the right vehicle for me that fits perfect in my garage! Go see him for your vehicle needs! More

by Chris Dominguez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Escalon , Reed Vyrostec
Jul 09, 2021 -

Beck & Masten Buick GMC South responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

July 06, 2021

Awesome team to work with!! Found the truck I was looking for in this challenging market More

by kozicolt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner
Jul 09, 2021 -

Beck & Masten Buick GMC South responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

July 06, 2021

Great Customer Service and people were really friendly. I found a car in no time. More

by Carlos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Cuella
Jul 07, 2021 -

Beck & Masten Buick GMC South responded

Carlos, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

July 06, 2021

Ralph Odigbo, is an Excellent Consultant/Salesman. I have purchased 2 vehicles through him. Again, Ralph Odigbo, is an Excellent Consultant/Salesman. I have purchased 2 vehicles through him. Thanks More

by BRIDGETMCCLAIN71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Odigbo , Gaby Cano
Jul 09, 2021 -

Beck & Masten Buick GMC South responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

July 06, 2021

They were very easy to deal with. Fair and no high pressure tactics. I recommend them to anyone looking for a car, truck or SUV. More

by OSBORNR938
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny, Mohammed Qureshi
Jul 09, 2021 -

Beck & Masten Buick GMC South responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Beck & Masten Buick GMC South. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

July 06, 2021

Good communication, no long waits, nice people to work with, good service, willing to work with you on certain deals that’s best for you More

by HELLISON3477
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elyza Sanchez
Jul 09, 2021 -

Beck & Masten Buick GMC South responded

We really appreciate you taking the time to leave us this feedback! We’re so happy to hear that our team was able to find you the perfect deal to fit your needs. Beck & Masten Buick GMC South looks forward to seeing you again for your next service appointment! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

July 04, 2021

Took my truck in to get my cracked cluster replaced and they ended up damaging the frame around it. Once contacted about the situation the dealership NEVER returned my call to follow up and get this issue More

by Mayra V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gaby Cano
Jul 07, 2021 -

Beck & Masten Buick GMC South responded

Maura, thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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