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Beck & Masten Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
2,953 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,953 reviews

July 04, 2021

Excellent work in a timely fashion. Thank you for keeping us informed about progress during the week. More

by Dbfite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2021 -

Beck & Masten Buick GMC South responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

July 03, 2021

Thanks for fixing my car. So sad it took two hours More

by PATSYJENKINS07
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elyza Sanchez
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Jul 06, 2021 -

Beck & Masten Buick GMC South responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything our team does for us and our customers. Hope to work with you again soon! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

July 03, 2021

Mrs Krystal provided great service and explained everything thoroughly to me, I was very satisfied with work that was done, and I will continue to come to beck and masten for future service More

by Martinezadam23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal
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Jul 06, 2021 -

Beck & Masten Buick GMC South responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

July 03, 2021

The service staff did an excellent job on taking care of my vehicle! More

by Mr. Nelloms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elyza Sanchez
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Jul 06, 2021 -

Beck & Masten Buick GMC South responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

July 02, 2021

This was hands down the best experience I have had with buying a car! The whole Beck & Masten team is great, but Ena and Ada are amazing!! They worked hard to get me a good deal and made it happen quick. I More

by KARENMT1021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ena ?
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Jul 06, 2021 -

Beck & Masten Buick GMC South responded

Thank you for the feedback! We are happy to hear about your positive experience and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

July 02, 2021

Great friendly service great deals and prices honest caring sales people and great pre owned vehicles. Did a great purchase and got the best deal I could. More

by GoofyGurl503
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Aubeer , Rafael Benavides
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Jul 06, 2021 -

Beck & Masten Buick GMC South responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

July 02, 2021

They took great care of me and my vehicle plus made sure everything was looked over and checked thoroughly, Very Polite plus very Respectful Thanks More

by meza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
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Jul 06, 2021 -

Beck & Masten Buick GMC South responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

July 02, 2021

Great service. Great staff. Thank you Mrs. Rosy Hernandez. She was great and very professional and helpful. Will recommend my friends to your dealership. Thanks. More

by H4ZAZUETA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
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Jul 06, 2021 -

Beck & Masten Buick GMC South responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to contact us again for any automotive needs that you might have. Until then, take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

July 01, 2021

Jennifer was great!!! We loved working with her, she was very helpful and very knowledgeable!!!! She’s AWESOME 🤩 More

by ERIKAE_MARTINEZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Pasasin , Mohammed Qureshi, Rosie Hernandez
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Jul 02, 2021 -

Beck & Masten Buick GMC South responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

July 01, 2021

The service staff are always friendly and helpful. The techs who work on the vehicle seem generally to do a good job of making the repair. More

by spfisk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
Report | Print
Jul 02, 2021 -

Beck & Masten Buick GMC South responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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