Back

Beck & Masten Buick GMC South

Houston, TX

4.6
2,945 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
Contact Dealership

12820 Gulf Fwy

Houston, TX

77034

Directions

By Type

Showing 2,945 reviews

June 07, 2021

I've been buying cars at this dealership for several years and when I need service work, Rosie Hernandez has always treated me in an upmost professional manner. More

by Ricardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
Jun 10, 2021 -

Beck & Masten Buick GMC South responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

June 07, 2021

Great Service . Explain what I was going to need done in the near future. Manny keeps the service going. Keep up the great work. Thank you More

by LARRY.HODSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elyza Sanchez
Jun 10, 2021 -

Beck & Masten Buick GMC South responded

Larry, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

June 07, 2021

I was not sure if I would receive good service. But I was wrong! Every time I’ve been there I have received GREAT customer service and not to mention the mechanics are awesome! Thank you Ray! More

by DKJHTX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaby Cano
Jun 10, 2021 -

Beck & Masten Buick GMC South responded

Larry, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

June 06, 2021

I just want to say this location. Beck and master are the best the people there the staff are amazing and very helpful. Ada and Orlando did an amazing job . I they help me find what I was looking for and the More

by L.CARPINTEYRO06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Pasasin
Jun 09, 2021 -

Beck & Masten Buick GMC South responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

June 06, 2021

Absolutely Amazing. Andrea and Willie, we’re truly instrumental in getting this deal done. Professional and committed to assisting me with my purchase. Thank you. More

by homesbytyrone
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mr. Willie and Andrea.
Jun 09, 2021 -

Beck & Masten Buick GMC South responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

June 06, 2021

I didn’t appreciate the lack of communication. I had to call each time to check on the status of my vehicle and never received response from a questions. Very disappointed More

by Regnig63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rosie Hernandez
June 06, 2021

Irma was amazing. She was patient with my questions and made the time we spent at the dealer minimal. The only thing that had to be done was value of our trade and sign papers. More

by CATHYBOZEMAN723
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irma Rogers
Jun 09, 2021 -

Beck & Masten Buick GMC South responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

June 06, 2021

Nice dealership. 👌🏼Awesome salesman!I appreciated the Nice dealership. 👌🏼 Awesome salesman! I appreciated the exceptional service & the great price. I would definitely recommend people to this locat More

by ITSRYANCRONE.12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dominguez
Jun 09, 2021 -

Beck & Masten Buick GMC South responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

June 04, 2021

This dealer is very professional. I recommend 100%. They are great people. The service there always is fast, clean and very good. Thank you so much More

by baldinitza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elyza Sanchez
Jun 07, 2021 -

Beck & Masten Buick GMC South responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

June 04, 2021

Wonderful experience! Willie was knowledgeable and accommodating. We love our new Yukon! We had a great experience and will definitely refer friends and family to this dealership. More

by ABROOKE.EVANS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Hill, Mohammed Qureshi, Shannon Eiler
Jun 07, 2021 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

...
203
...