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Beck & Masten Buick GMC South
Houston, TX
2,945 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 2,945 reviews
June 03, 2021
I like how the service person walks around you vehicle with you and asks and questions as you survey the body for any issues. They point out any issues before you sign off on the release with you and asks and questions as you survey the body for any issues. They point out any issues before you sign off on the release More
by L_KELNER
Verified CustomerEmployees Worked With
Gina Saez, Elyza Sanchez
June 02, 2021
Selecting the vehicle was great. However, the finance process wasn’t professional. Regardless if you have your own financings. You still work for the dealership. process wasn’t professional. Regardless if you have your own financings. You still work for the dealership. More
by NaNa
Employees Worked With
Shannon Eiler, Rafael Benavides
June 02, 2021
Rosie was polite, very helpful, and is very fast at checking you in. My car was ready sooner than I expected. She also answered all my questions. checking you in. My car was ready sooner than I expected. She also answered all my questions. More
by irish3wheeler
Employees Worked With
Rosie Hernandez
June 01, 2021
The staff seemed really friendly and the waiting room was clean. I will return to have my service work done as long as I’m driving this vehicle. clean. I will return to have my service work done as long as I’m driving this vehicle. More
by Jons1961
May 30, 2021
Willie Hill did an excellent job with selling the vehicle. Willie explained the process and walk me through the vehicle. He is knowledgeable about the GMC products. vehicle. Willie explained the process and walk me through the vehicle. He is knowledgeable about the GMC products. More
by DEWAYNE_WALKER
Employees Worked With
Willie Hill
May 30, 2021
Went there for a nailIn the tire a month ago. They Went there for a nail In the tire a month ago. They patched it. They patched it wrong a d I got another flat tire. Had to convince them to give me Went there for a nail In the tire a month ago. They patched it. They patched it wrong a d I got another flat tire. Had to convince them to give me a new tire when I purchased the tire warranty. Three hours until the work was done. Three hours to change a tire that they didn’t patch correctly. More
by MIHAILOFF2019
Employees Worked With
Elyza Sanchez
May 30, 2021
Everyone was very professional and efficient. Did not have to wait long at all. The concierge service was excellent and extremely helpful. I would recommend. have to wait long at all. The concierge service was excellent and extremely helpful. I would recommend. More
by MONICA.CROCKETT
Employees Worked With
Deanna Andrews
May 30, 2021
Willie Hill went above and beyond it getting us (actually my wife) exactly what we (she) wanted. Marco in Finance got us a good deal with GM Finance, and exactly what we wanted as well, without pushing for a my wife) exactly what we (she) wanted. Marco in Finance got us a good deal with GM Finance, and exactly what we wanted as well, without pushing for anything he knew we did not want. . More
by RALPH24
Employees Worked With
Willie Hill and Marco in Finance
