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Beck & Masten Buick GMC South
Houston, TX
2,942 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 2,942 reviews
May 16, 2021
The young lady who assisted me with my appointment was very helpful and polite. I was surprised to be out of there within an hour. I like the idea the she care and it made me feel good bringing my vehicle very helpful and polite. I was surprised to be out of there within an hour. I like the idea the she care and it made me feel good bringing my vehicle up because I wanted to change location. More
by RAYSMITH1700
Verified Customer
May 16, 2021
Felt “at-home” third vehicle bought from this group - everybody I was in contact with were easy to work with and respected my time - an important issue for me!! everybody I was in contact with were easy to work with and respected my time - an important issue for me!! More
by HRESNICKMD
May 15, 2021
This was very easy smooth process. Everyone was very pleasant and helpful. Will be happy to refer friends and family. I will be purchasing a service package. pleasant and helpful. Will be happy to refer friends and family. I will be purchasing a service package. More
by cynthial654
Employees Worked With
Elyza Sanchez
May 15, 2021
Great customer service and very knowledgeable about the work to be done on my vehicle. Also, willing to follow up on my satisfaction. Thankful for Rosie’s help! work to be done on my vehicle. Also, willing to follow up on my satisfaction. Thankful for Rosie’s help! More
by EMIEL.ADAMS
Employees Worked With
Rosie Hernandez
May 14, 2021
The service is easy to schedule, they do good work and it is done in a timely fashion. They are Nice people to work with. is done in a timely fashion. They are Nice people to work with. More
by Daryl.archuleta
May 13, 2021
Being able to come to terms on the vehicle deal from the comfort of my home was great. My salesman Anthony Alvarez was a pleasure to deal with as well as his manager. The visit at the dealership to pickup t comfort of my home was great. My salesman Anthony Alvarez was a pleasure to deal with as well as his manager. The visit at the dealership to pickup the vehicle was smooth ,informative and efficient.The dealership is also dog friendly which was a plus for me. More
by CSTANLEY20
Employees Worked With
Earl Alphonse was great to work with.
May 12, 2021
I drove 6 hours to the dealership, my experience was pretty good other than getting a salesman to contact me regarding a deal prior to showing up at the showroom. pretty good other than getting a salesman to contact me regarding a deal prior to showing up at the showroom. More
by JZMISENHEIMER
Employees Worked With
Tanner Fincher, Anthony Alvarez, Isaac in Finance
May 11, 2021
What is the purpose of an appointment? Had a 9am and my truck was finished 2 1/2 hours later for just an oil change - no tire rotation - no wash either. The worst customer experience every and I’m not Exa truck was finished 2 1/2 hours later for just an oil change - no tire rotation - no wash either. The worst customer experience every and I’m not Exaggerating. I’m stuck going here because I bought the oil and maintenance package. Never again! More
by JCIBULSKI
Employees Worked With
Don’t know their names
