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Beck & Masten Buick GMC South
Houston, TX
2,976 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 2,976 reviews
June 04, 2021
This dealer is very professional. I recommend 100%. They are great people. The service there always is fast, clean and very good. Thank you so much are great people. The service there always is fast, clean and very good. Thank you so much More
by baldinitza
Verified Customer
June 03, 2021
I like how the service person walks around you vehicle with you and asks and questions as you survey the body for any issues. They point out any issues before you sign off on the release with you and asks and questions as you survey the body for any issues. They point out any issues before you sign off on the release More
by L_KELNER
Employees Worked With
Gina Saez, Elyza Sanchez
June 02, 2021
Rosie was polite, very helpful, and is very fast at checking you in. My car was ready sooner than I expected. She also answered all my questions. checking you in. My car was ready sooner than I expected. She also answered all my questions. More
by irish3wheeler
Employees Worked With
Rosie Hernandez
June 02, 2021
Selecting the vehicle was great. However, the finance process wasn’t professional. Regardless if you have your own financings. You still work for the dealership. process wasn’t professional. Regardless if you have your own financings. You still work for the dealership. More
by NaNa
Employees Worked With
Shannon Eiler, Rafael Benavides
June 01, 2021
The staff seemed really friendly and the waiting room was clean. I will return to have my service work done as long as I’m driving this vehicle. clean. I will return to have my service work done as long as I’m driving this vehicle. More
by Jons1961
May 30, 2021
I am shocked at the unprofessional and unethical conduct the dealership at multiple levels. I was invited to visit via online inquiry by RAFAEL BENAVIDES but the advertised price was not honored by forcing the dealership at multiple levels. I was invited to visit via online inquiry by RAFAEL BENAVIDES but the advertised price was not honored by forcing me to buy paint protection, nitrogen air and tracker raising the price 20%. I refused and left, but was contacted early the next morning by the Sales Manager JORGE GOMEZ offering fair terms. After agreeing on the details I received a signed offer from JORGE GOMEZ. As the salesman took my details and was working on the transfer/delivery details. He calls me late in the afternoon to tell me that the car was just sold to someone else and it was out of his hands and there was nothing he could do. JORGE GOMEZ didn't bother returning my multiple calls either. More
by JM
Employees Worked With
Jorge Gomez, Rafael Benavides, Victoria Gilliland
May 30, 2021
Went there for a nailIn the tire a month ago. They Went there for a nail In the tire a month ago. They patched it. They patched it wrong a d I got another flat tire. Had to convince them to give me Went there for a nail In the tire a month ago. They patched it. They patched it wrong a d I got another flat tire. Had to convince them to give me a new tire when I purchased the tire warranty. Three hours until the work was done. Three hours to change a tire that they didn’t patch correctly. More
by MIHAILOFF2019
Employees Worked With
Elyza Sanchez
May 30, 2021
Great experience. Didn’t pressure you and made you feel comfortable buying a vehicle. Highly recommend buying from them. Will recommend to my family and friends comfortable buying a vehicle. Highly recommend buying from them. Will recommend to my family and friends More
by JUSTINBFOUNTAIN
Employees Worked With
Marco
