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Beck & Masten Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
2,941 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,941 reviews

May 10, 2021

Great service great help in and out thanks Jorge thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks More

by JAMILLERUSSELL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez
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May 13, 2021 -

Beck & Masten Buick GMC South responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

May 09, 2021

Excelente servicio con la vendedora Ada muy amable encantada con su manera de atender al cliente 100 porciento recomiendo servicio en Beck ando Hansen dealership More

by SOLISMARTHA58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammed Qureshi
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May 12, 2021 -

Beck & Masten Buick GMC South responded

¡Sus excelentes comentarios realmente nos alegraron el día! ¡Le agradecemos por adelantado por compartir su experiencia con otros! Si alguna vez necesita algo en el futuro, no dude en contactarnos. ¡Cuídese! We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

May 09, 2021

Always come here to buy and maintain all my vehicles, very friendly people and good work. They treat me like I'm priority every time I go there regardless of the reason for the visit. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toby Ohnesorge, Manny Escalon, Reed Vyrostec, Jorge Gomez, Orlando Pasasin, Rafael Benavides, Gina Saez, Elyza Sanchez
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May 12, 2021 -

Beck & Masten Buick GMC South responded

Chris, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

May 09, 2021

Terrible service! I went there and car was running,and I got it back it wasn't running no more.I wouldn't recommend this location More

by dannybowdry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rosie Hernandez
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May 12, 2021 -

Beck & Masten Buick GMC South responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

May 09, 2021

The best dealership wonderful people great staff they will work with you 👍🏻👍🏻😊I recommend It it takes time but it’s worth it love it More

by EESTRADA0
Recommend Dealer
Yes
Employees Worked With
Sharlene Ricketts ??????????
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May 12, 2021 -

Beck & Masten Buick GMC South responded

Thank you for this amazing review! We really appreciate your business. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

May 08, 2021

Edwin and Mr. Frank were great ! They treated us like family and helped us get into an amazing truck ! Honestly the fastest and easiest transaction I’ve made when it comes to purchasing a new car. More

by MARIG113018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Chavez , Frank Nolden
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May 12, 2021 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to share your kind words about your experience at Beck & Masten Buick GMC South! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

May 06, 2021

My service has always taken hours to complete simple maintenance. Tire pressures are consistently incorrect and tired not rotated. Also my brakes are needing replacement and are marked adequate on the i More

by jtw811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elyza Sanchez, Nora Torres
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May 06, 2021

The phone personnel, the porters, and the service writers were ALL very friendly and helpful. I would have liked to personally thank the technician for the quick “turn around” for a job well done. More

by Whaler Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2021 -

Beck & Masten Buick GMC South responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

May 06, 2021

I had a positive experience purchasing a new truck. Jennifer Pasasin was very knowledgeable and did a good job showing me the features and ultimately walking me through the purchase process. More

by TRAVISODOM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Pasasin
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May 11, 2021 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

May 06, 2021

Excellent service .., I was there maintenance of receive oil change/ tire rotation for my vehicle Ram 2016 which I was very pleased 😀would like to thank personal in service department More

by Rosa Ramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
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May 11, 2021 -

Beck & Masten Buick GMC South responded

Thank you for the positive review, Rosa, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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