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Beck & Masten Buick GMC South
Houston, TX
2,941 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 2,941 reviews
May 05, 2021
I had not so good experience at first but Gaby and Vinnie made it right after bringing my vehicle back a second time. Great job from these two who made it right, when I felt like the technician was not thor made it right after bringing my vehicle back a second time. Great job from these two who made it right, when I felt like the technician was not thorough the first time. More
by GMC
Verified CustomerEmployees Worked With
Gaby Cano
May 05, 2021
Bad experience my truck was there for almost 3 weeks and only I had to push them to finish because I was working out of town. And they didn’t fix my gps it still doesn’t work I’m really disappointed with th only I had to push them to finish because I was working out of town. And they didn’t fix my gps it still doesn’t work I’m really disappointed with that service from that location. More
by Rocio moctezuma
Employees Worked With
Rosie Hernandez
May 05, 2021
Tightly run service department that does not keep me in their building all day. They take care of my SUV and keep me on my way. their building all day. They take care of my SUV and keep me on my way. More
by Simmons
Employees Worked With
May 04, 2021
Good sales person ( Jenny ) but the finance person had a very bad attitude that I would think twice before I recommend someone because of finance very bad attitude that I would think twice before I recommend someone because of finance More
by Roberto.yado
Employees Worked With
Jenny andaur
May 04, 2021
Great customer service. Fast service service great great service great service great service great service great service great service great service great service great service service great service great service great service great service great service great service great service great service More
by klittle0990
Employees Worked With
Other Employees :
Rosie Hernandez, Manny Escalon, Gaby Cano, Deanna Andrews, Arturo Gonzalez, Gina Saez, Elyza Sanchez, Nora Torres
May 02, 2021
Very helpful and informative with making my decision. The finance department was also able to work with me and get me the rate and terms I needed. The finance department was also able to work with me and get me the rate and terms I needed. More
by Kelly Collins
Employees Worked With
Ruben Leon
May 02, 2021
Not organized, took a long time to check in for service. Was not informed when car was ready and parked in the rain. Tried to line up cars including in rain Was not informed when car was ready and parked in the rain. Tried to line up cars including in rain More
by eblakeevans
May 02, 2021
The gentleman assisting me was super nice. As I waited in the waiting area, multiple employees grabbing coffee greeted me, and the other individuals that were waiting...I particularly loved how one answered the waiting area, multiple employees grabbing coffee greeted me, and the other individuals that were waiting...I particularly loved how one answered to my "how are you" with "very blessed." More
by mvi7709
Employees Worked With
Arturo Gonzalez, Elyza Sanchez
May 02, 2021
We feel that the sales manager Orlando and sales representative Ivan misrepresented the sale. We were to purchase a NEW 2021 vehicle and they sold us a used car. We have emailed Ivan, Orlando the ge representative Ivan misrepresented the sale. We were to purchase a NEW 2021 vehicle and they sold us a used car. We have emailed Ivan, Orlando the general manager, Mr. Pierce, in hopes that the situation will be rectified. More
by JOSEPH.DUHALA
Employees Worked With
Ivan Vega, Orlando Pasasin
