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Beck & Masten Buick GMC South
Houston, TX
2,941 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 2,941 reviews
April 26, 2021
I’m not doing this anymore I have already told you I will never go to this place anymore this is the worst dealership I have ever been before. never go to this place anymore this is the worst dealership I have ever been before. More
by jeslou02
Verified CustomerEmployees Worked With
Willie, Orlando Pasasin
April 25, 2021
The salesman and staff were top notch. I have talked to other dealers and salesman at other places and I was driven off be there constant up your xxx ABC mentality, will recommend this dealership to anyone other dealers and salesman at other places and I was driven off be there constant up your xxx ABC mentality, will recommend this dealership to anyone who wants a new ride and I will buy my next vehicle from there. Rafael was awesome, and I got exactly what I wanted. More
by ADAMWOLFER37
Employees Worked With
Rafael Benavides
April 25, 2021
Straightforward, courteous service. Didn’t feel pressured at all, appreciated their willingness to work within our budget. We had come in several months prior to buying just to look and test drive and defini at all, appreciated their willingness to work within our budget. We had come in several months prior to buying just to look and test drive and definitely wanted to come back after we finished shopping other area dealers More
by LSURX
April 25, 2021
The dealership was very informative on the phone when booking my recall appointment. Great customer service and everyone was very friendly. The service was done in a timely manner. Thank you booking my recall appointment. Great customer service and everyone was very friendly. The service was done in a timely manner. Thank you More
by alexanderscotdesigns
Employees Worked With
Gaby Cano, Gina Saez
April 24, 2021
Everyone was nice from when we walked in the door… Jason was super knowledgeable Anthony wanted to work with us in the whole process was quick and easy was super knowledgeable Anthony wanted to work with us in the whole process was quick and easy More
by chrishughes085
April 24, 2021
Friendly Customer Service and Reliable Services always deliver in a timely manner that they give. Great warranties. I would definitely be taking my car back. deliver in a timely manner that they give. Great warranties. I would definitely be taking my car back. More
by Ant5.0
April 24, 2021
Since the trans problem was something common to 8 sp, it should have been covered under a recall or known issue. Would the factory rep have authority to refund this cost/expense? should have been covered under a recall or known issue. Would the factory rep have authority to refund this cost/expense? More
by Mikeroll48
Employees Worked With
Other Employees :
I was unable to contact the service rep. Had to wait for her to call me back after I left 2 messages.
April 23, 2021
Never will I purchase a vehicle or use this dealership for maintenance in the future. Three days and a fee for a software update that disabled my vehicles power steering. Despite numerous texts (to de for maintenance in the future. Three days and a fee for a software update that disabled my vehicles power steering. Despite numerous texts (to designated number) and calls I got no response from the service department for updates. More
by DEREK.PATERSON
