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Beck & Masten Buick GMC South

Houston, TX

4.5
2,561 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,561 reviews

November 18, 2020

Toby is great to work with! This is my third truck from him. I I I I I I I I I I I I More

by TBJONES1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toby Ohnesorge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Beck & Masten Buick GMC South responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 18, 2020

Jason was my salesman and Frank was the sales manager and both guys did more than I could have ever asked for... very honorable guys. I was given an unbelievable deal after going to multiple dealerships and More

by WEHAVERLY
Recommend Dealer
Yes
Employees Worked With
Jason ruppert
Nov 23, 2020 -

Beck & Masten Buick GMC South responded

Thank you so much for your review! Happy customers are our goal and our mission and it’s exciting to see that this was delivered to you during your experience. Should there be anything else you need, please don’t hesitate to let us know. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 18, 2020

I have taken my work truck twice to Beck and Masten. Both times the work was completed very close to estimated time. The Team there seems to get along great with each other and really want to help each custo More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Ward
Nov 23, 2020 -

Beck & Masten Buick GMC South responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 17, 2020

Ada was very professional and listened to what we wanted. She was very nice and helpful. She quickly addressed any questions and concerns we had. More

by SILV.RIOJAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Ward
Nov 19, 2020 -

Beck & Masten Buick GMC South responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Ada made sure your concerns were addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 17, 2020

Anthony is always top notch! Best service and loving my new ride. Anyone looking for a GMC this is the place to go! Third Yukon with Anthony and won’t shop anywhere else. More

by EKM1382
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Beck
Nov 19, 2020 -

Beck & Masten Buick GMC South responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 17, 2020

They were very professional and attentive and r the he customer service was excellent. I was given a name to contact when I arrived and that person was there to assist me and again did her job very effic More

by SWARTZR110SE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina
Nov 19, 2020 -

Beck & Masten Buick GMC South responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 17, 2020

Great experience with Wayne Brown. Very abdicated gentleman that will help on any possible way and deliver quality of service.Great truck selection. Great team to work with. More

by Luis_acuna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Brown
Nov 19, 2020 -

Beck & Masten Buick GMC South responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 17, 2020

We are very happy with the service that we got on my Enclave. Rosie is always great and takes care of us when we come in for service. More

by FREYA1112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Beck & Masten Buick GMC South responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 15, 2020

Very satisfied with the service. Were able to fix my truck in no time. Definetaly will be reffering my friends to you guys. Thank you More

by Lvillegas70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Ward, Manny Escalon
Nov 18, 2020 -

Beck & Masten Buick GMC South responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 15, 2020

Wasn’t so happy about the service / warranty either . Couldn’t wash my truck after being in the shop for 6 days I don’t think I would be purchasing another vehicle from here . More

by jzarate87
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jamie Ward
Nov 18, 2020 -

Beck & Masten Buick GMC South responded

Hi there, we regret to hear that you are displeased with your recent experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us so we can work towards a resolution. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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